Application Support Analyst

JR United Kingdom; Warrington; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Application Support Analyst where you will play a vital role in maintaining and enhancing the Atlas database. This exciting position involves providing essential support, conducting data integrity checks, and collaborating with project teams to ensure high data quality. With a focus on personal and professional growth, you will work in a dynamic environment that values innovation and teamwork. The organization offers a hybrid working model, allowing you to balance your work and personal life while contributing to impactful projects that support infrastructure development across the UK.

Benefits

Smart Working Policy

Medical health plan

Coaching

Cycle to Work

Electric Car Scheme

Enhanced maternity and paternity pay

Qualifications

• Support the Atlas Development lead in database maintenance.
• Provide 1st and 2nd line support for the Atlas application.
• Conduct data integrity checks and validation.

Responsibilities

• Query the Atlas database and produce required reports.
• Conduct testing procedures on database developments.
• Monitor Team inbox and respond to queries.

Skills

T-SQL

Data Analytics

Microsoft Excel

Python scripting

HTML CSS

Excellent communication skills

Education

Degree in Software Development

Degree in Computer Science

Degree in Data Analytics

Tools

Microsoft Office

VBA in Microsoft Excel

Job description

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Application Support Analyst, warrington, cheshire

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EU work permit required:

Yes

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Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Role: Application Support Analyst

Location: Warrington, with travel as required (we offer Hybrid working supported by a Smart Working Policy)

Full Time or Part Time: Full Time

Directorate: Digital Solutions

Company Overview:

Ardent is the UK’s leading provider of land, consent management and stakeholder engagement services to support major infrastructure and regeneration projects from concept to delivery.

We are Project Managers, Chartered Surveyors, Transport Planners and Land Referencers, based in London, Birmingham, Warrington, Leeds, Glasgow and Dublin and supporting projects throughout the UK and Ireland.

Established in 1992 to provide a 'one stop shop’ for land and property matters for major infrastructure projects, our client portfolio includes some of the biggest players across our four core sectors of transport, renewables, utilities and regeneration.

We are passionate about delivering life-improving change for communities and future generations and we are proud to play a key role in facilitating and delivering the UK and Ireland’s net zero agenda, improving connectivity, enabling the repurposing of high streets and town centres and delivering new homes for the people who need them most.

We are problem-solvers, can-doers and solution-drivers working collaboratively with our clients to provide proactive and strategic advice to identify and mitigate risks, deliver efficiencies and, ultimately, achieve deliverable consents and build projects that positively impact people’s lives and the world that we live in.

Purpose of the role:

The Application Support Analyst will be required to support the Atlas Development lead in day-to-day maintenance of the Atlas database and to carry out project specific tasks listed below.

Duties involve:

• Provide 1st and 2nd line support for the Atlas application.
• Querying the Atlas database and producing required reports.
• Conduct and document data integrity checks on project datasets to ensure a high standard of data quality.
• Data validation checks prior to imports
• Data imports into Atlas including the bulk upload of project related documents.
• Creation of relevant business process documentation.
• Conducting testing procedures on recent developments to the database. (Training provided)
• Initial creation of new projects on the Atlas database.
• Project maintenance for existing projects.
• Monitoring Team inbox responding to queries from within the business and clients.
• Initial project creation on the Atlas database including the bulk upload of land information and associated documents.
• Creating users for the database and assigning the relevant roles and responsibilities.
• Querying the database and generating project specific reports as requested by project team members.
• Initial troubleshooting of the database as issues arise.
• Conducting data integrity checks to ensure project data is to a high standard.
• Testing updates and developments implemented by the development team.

Experience / skills required

• Working towards either a degree qualification in Software Development or a related field such as Computer Science or Data Analytics.
• Experience using T-SQL
• Querying/Creating/Updating Data
• Creation of stored procedures and views
• Experience of using Microsoft Excel
• Conditional formatting
• Use of functions
• Experience using VBA in Microsoft Excel
• Familiarity with other Microsoft Office applications (Outlook, Word etc)
• Understanding of Python scripting
• Understanding of HTML CSS
• In addition to the above technical competencies, we are looking for someone who is able to demonstrate the following:
• Excellent communication skills in written and spoken English
• Good interpersonal skills and good team player
• Flexibility and adaptability in the range of work undertaken and deliver it with enthusiasm
• Self-motivated and keen to motivate others

Behavioral Skills Required (Based on our Values) :

• Thirst for Knowledge (We embrace opportunities to learn and improve for personal and professional growth)
• Own It(We do what we say we will. We own our individual actions, are accountable for them and take pride in adding value)
• Be the Difference(Focus energy to make things happen. Be beyond process. Stand up, Stand out)
• Enjoy the Journey(Have fun, be engaged and be proud to be Ardent)
• Adapt (We drive change and innovation to deliver growth and new opportunities in an ever-changing world)

Ardent is an equal opportunities employer that is committed to inclusion and diversity. We positively encourage applications from suitably qualified and eligible candidates regardless of race, colour, religion or belief, age, sexual orientation, gender identity/expression, disability status or other legally protected characteristics.

With people at the core of our business, we offer employees an unrivalled career opportunity rather than simply a job. In a fast growing organisation, we train, develop and support our staff to grow and achieve their career goals. This is supported by a number of initiatives to look after the wellbeing of our employees whilst allowing employees to work flexibility and maintain a positive work life balance.

We offer an attractive benefits package to include :-

• Smart Working Policy
• Medical health plan
• Coaching
• Cycle to Work
• Electric Car Scheme
• Enhanced maternity and paternity pay

For more information, please see our services page on our website at www.ardent-management.com