Application Support

TEKsystems; Chester; On-site; GBP 42,000 - 58,000; Part time

Job summary

A tier one investment bank in Chester is seeking an experienced Application Support professional to join its Payments Technology team. The role focuses on supporting critical payment processing applications, investigating production incidents and ensuring stability of essential systems in a fast-paced banking environment.

You will work in a challenging, production-focused setting, coordinating with stakeholders, handling incidents and contributing to continuous improvement of payment platforms

Qualifications

• Strong Application Support / Production Support experience.

Responsibilities

• Investigate production incidents and restore service quickly.
• Support and monitor critical payment processing applications in a 24/7 environment.
• Collaborate with stakeholders to ensure stability of key business systems.

Skills

Application support

Production support

Payment processing

Incident management

Root cause analysis

Distributed systems

Troubleshooting

Stakeholder management

24/7 operations

Payments operations

SQL

Tools

SWIFT

CHAPS

Job description

Description

A tier one investment bank are looking for a strong Production Support / Application Support Analyst to join their Payments Technology team in Chester. The role focuses on supporting critical payment processing applications, investigating production incidents, and ensuring the stability of key business systems within a fast-paced banking environment.

Key Skills

• Strong Application Support / Production Support experience
• Experience supporting payment processing applications and wire payments
• Knowledge of SWIFT, CHAPS, Faster Payments, SEPA, or similar payment platforms
• Experience within banking or financial services environments
• Strong incident management and root cause analysis skills
• Experience working within distributed / mid-range application environments
• Ability to troubleshoot complex production issues and restore service quickly
• Strong stakeholder management and communication skills
• Experience supporting business-critical applications in a 24/7 environment
• Operations Support experience within a payments function is highly desirable

Skills

• Application support
• Applications support
• Sql
• Support
• Swift
• Chaps

Job Title

Application Support

Location

Chester, UK

Job Type

Contract