Application Specialist

Elekta AB; Crawley; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Private Medical Insurance

Employer Pension Contribution

Cycle to Work

Life Assurance

Holiday Purchase Scheme

On-site restaurant

Job summary

Elekta in Crawley is seeking an Application Specialist to deliver expert training and on-site and remote application support for radiotherapy treatment and planning solutions. You will act as a trusted clinical and technical advisor, travelling to customer sites and contributing to product improvements.

You will bring a degree in radiography or related field, strong knowledge of radiotherapy workflows, and experience delivering healthcare training.

Qualifications

• Degree in radiography or related field with radiotherapy experience.
• Experience delivering clinical or software training in healthcare or medical technology.
• Knowledge of radiotherapy treatment planning systems; Monaco experience is advantageous.

Responsibilities

• Deliver training and application support across Elekta’s radiotherapy solutions, remotely and on-site.
• Support customers through implementation, go-live and optimisation activities to maximise outcomes.
• Evaluate training effectiveness and promote continuous learning and adoption.
• Provide timely, professional support while meeting customer expectations and service commitments.
• Build strong customer relationships and use feedback to enhance satisfaction.
• Collaborate with Sales, Marketing, R&D and Product Management to support customer and business needs.
• Act as trusted advisor, sharing best practices and gathering customer insights for product improvements.
• Support customer engagement activities like conferences and educational events, and help develop training materials.

Skills

Radiotherapy workflows

Clinical training delivery

Strong communication

Presentation skills

Microsoft Office

Travel readiness

Customer-focused

Education

Degree in Therapeutic Radiography / Healthcare Science / Biomedical Engineering or related field

Tools

Monaco

Job description

As an Application Specialist, you will provide expert training and application support for Elekta's radiotherapy treatment and treatment planning solutions, helping customers maximise the safe and effective use of our technology.

This field‑based role involves regular travel to customer sites and offers the opportunity to act as a trusted clinical and technical advisor, while sharing customer insights to support the ongoing development of Elekta's products and solutions.

Responsibilities

• Deliver training and application support across Elekta’s radiotherapy solutions, both remotely and on‑site.
• Support customers through implementation, go‑live and optimisation activities to maximise clinical and operational outcomes.
• Evaluate training effectiveness and support continuous learning and adoption.
• Provide timely, professional support while meeting customer expectations and service commitments.
• Build strong customer relationships and use feedback to enhance customer satisfaction.
• Collaborate with cross‑functional teams, including Sales, Marketing, R&D and Product Management, to support customer and business needs.
• Act as a trusted advisor, sharing best practices, gathering customer insights and contributing to product improvements.
• Support customer engagement activities, including conferences, exhibitions and educational events, and help develop training materials and resources.

What You’ll Bring

• Degree in Therapeutic Radiography, Healthcare Science (Radiotherapy Physics), Biomedical Engineering, or a related field, with experience in a radiotherapy environment.
• Strong understanding of radiotherapy workflows, including 3D and IMRT/VMAT treatment planning.
• Experience delivering clinical or software training, ideally within healthcare or medical technology.
• Knowledge of treatment planning systems; Monaco experience is advantageous.
• Excellent communication and presentation skills, with the ability to explain complex concepts clearly.
• Fluent English; additional European language skills are beneficial.
• Strong organisational and digital skills, including proficiency with Microsoft Office.
• A collaborative, customer‑focused approach with a commitment to continuous improvement.
• Willingness to travel domestically and internationally (up to 70%).

What You’ll Get

• Work Pattern: required to work from the Crawley HQ 4 days a week with 1 day WFH.
• Up to 25 paid vacation days (plus bank holidays).
• Holiday Purchase Scheme.
• Private Medical Insurance.
• Attractive Employer Pension Contribution Package.
• Cycle to Work scheme.
• Life Assurance.
• On‑site subsidised restaurant, offering budget‑friendly dining.
• Love electric (Electric vehicle salary sacrifice scheme).

We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.