Registrar Systems Analyst - #000221

Western Carolina University; Greater London; On-site; USD 61,000 - 71,000; Full time

Job summary

An established institution is seeking a dedicated Registrar Systems Analyst to enhance their Enterprise Resource Planning system. This role involves overseeing the readiness of core functions, managing a small team, and collaborating with various departments to ensure efficient processes. The successful candidate will have a strong background in electronic record keeping and problem-solving, making a significant impact on the institution's operations. Enjoy a comprehensive benefits package and a supportive work environment that promotes professional development and work-life balance.

Benefits

Dental Insurance

Health Insurance

Tuition Waivers

Paid Parental Leave

Flexible Spending Accounts

Paid Holidays

Community Service Leave

Training and Development Programs

Discounted Recreation Membership

Free Exercise Classes

Qualifications

• Broad knowledge of electronic student record keeping best practices.
• Ability to develop and implement effective solutions.

Responsibilities

• Oversee and manage the system-readiness of core functions.
• Identify and troubleshoot problems with departments.

Skills

Data Analysis

Problem Solving

Communication Skills

Team Leadership

Technical Solutions Development

Education

Bachelor's Degree in Information Technology

Tools

Ellucian Banner

SQL

Degree Works

OnBase

Microsoft Reporting Services

SharePoint

Job description

Registrar Systems Analyst - #000221

Please see Special Instructions for more details.

Review of applications will begin immediately and will continue until a candidate has been identified for hire.

To be considered, you must apply online. Please include a cover letter, current resume, and a list of three professional references with their complete contact information in order to complete the application process.

For more information please contact Cara LeCureux at [e-mail]

Posting Details

Posting Information

Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:
* 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
* 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
* 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.

Posting Number	EHRA950P
Quick Link for Internal Postings	https://jobs.wcu.edu/postings/30552
Classification Title	IT Analyst/Programmer I
Working Title	Registrar Systems Analyst - #000221
Department	Registrar
Anticipated Hiring Range	$61,536
About WCU
Position Summary	The primary location of this position is on-site at the Cullowhee, NC campus. This position is exempt from the State of North Carolina Human Resources Act (EHRA). Working under the guidance of the Associate Registrar, the primary purpose of this position is to oversee, plan, manage, and assess the system-readiness of core functions in WCU's Enterprise Resource Planning system (Ellucian Banner) and its increasingly complex and evolving integrated software solutions. This includes reading regular Banner release notes and disseminating relevant information to staff about features that need to be tested and/or implemented. In addition to supervising a staff of two, this role works with departments and campus units to identify and troubleshoot problems; maintains system validation tables and rules related to operations and integration; develops technical solutions that solve institutional problems; and assists in registration, degree conferral, transcript, and transfer articulation processes within the Registrar's office. The successful candidate will be someone who enjoys leading and working as a part of a team; can prioritize the workload of the team and shift staff responsibilities as need and academic cycle determines; communicates well both orally and in writing; and enjoys advocating for students and partnering with other departments to make processes more efficient and helpful. Knowledge, Skills, and Abilities Required for this Position: This position requires a broad knowledge of industry best practices in electronic student record keeping, and extensive knowledge of existing institutional business processes. Candidates must be able to: Exercise sound judgement in the analysis of data Independently identify and prioritize problems Propose, develop, and implement effective solutions Have a working knowledge of Ellucian Banner; Banner Workflow; SQL; Degree Works; OnBase document imaging; EAB Navigate Platform; and Microsoft Reporting Services, SharePoint, etc.
Minimum Qualifications	Must be legally authorized to work in the United States without sponsorship from the employer. Graduation from a four year college or university and one year experience in an information technology field related to the position's role; or graduation from a four year college or university with a major in an Information Technology area. Related information technology experience may be substituted year for year for the required education.
Preferred Qualifications	Preference will be given to candidates with: Two or more years of supervisory experience Three or more years of higher education experience in an administrative or support role Demonstrated technical experience including experience with Banner student records system
Position Type	Permanent Full-Time
Number of Hours Per Week
Number of Months Per Year	12

Posting Text

Review of applications will begin immediately and will continue until a candidate has been identified for hire.

To be considered, you must apply online. Please include a cover letter, current resume, and a list of three professional references with their complete contact information in order to complete the application process.

For more information please contact Cara LeCureux at [e-mail]

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call [phone] or email at [e-mail].

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Open Date	04/04/2025
Close Date
Open Until Filled	Yes
Special Instructions to Applicants
Background/E-Verify
Credential Verification
EOE
University Safety

Applicant Documents

Required Documents

1. Cover Letter/Letter of Application


2. Resume


3. List of references

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. *
   Do you require sponsorship?
   
   
   
   • Yes
   
   
   • No