Appliance Sales & Solutions Specialist

The Home Depot; Marlborough; On-site; GBP 20,000 - 32,000; Full time

Job summary

The Home Depot in the United Kingdom is seeking Appliance Specialists to provide outstanding customer service, drive sales of major appliances, and promote extended service plans. Sales Specialists assess needs, explain product features, and help customers close a sale while guiding them through related services and installations.

They must be capable of working evenings and weekends, with strong reading, communication and math skills, plus a proactive problem-solving approach and comfort with

Qualifications

• 1-2+ years of experience working in a sales driven environment
• Experience selling major appliances would be an asset
• Ability to work a flexible schedule including evenings and weekends
• Excellent reading, communication, math and customer service skills
• Excellent decision making ability and problem solving skills
• Proficiency with computers
• Detail oriented

Responsibilities

• Achieving individual sales targets to support overall department goals by facing challenges with an open mind and creating innovative solutions
• Proactively identify customers who need help or have a problem, by asking open ended questions
• Explaining products features and benefits of appliances
• Assisting customers with product knowledge in adjacent departments, special orders and installation services

Skills

Sales

Customer service

Communication

Problem solving

Proficient with computers

Detail oriented

Tools

POS systems

Job description

The Home Depot in the United Kingdom is seeking Appliance Specialists to provide outstanding customer service, drive sales of major appliances, and promote extended service plans. Sales Specialists assess needs, explain product features, and help customers close a sale while guiding them through related services and installations.

They must be capable of working evenings and weekends, with strong reading, communication and math skills, plus a proactive problem-solving approach and comfort with