Appearance Standards Checker

Ryanair - Europe's Favourite Airline; Bentfield; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

International environment

Career growth opportunities

Impact on passenger experience

Job summary

Ryanair is seeking an Appearance Standards Checker at Stansted Airport to uphold the highest standards of cleanliness and fleet presentation. You will audit cabin and aircraft appearance, liaise with suppliers, and report findings to the Appearance Manager, ensuring issues are resolved promptly across multiple bases.

The role requires flexibility for day and night shifts, proficiency in Excel, and the ability to travel across the EU.

Qualifications

• Excellent communication and teamwork skills.
• Proven ability to meet tight deadlines in fast-changing environments.
• Fluent in English (written and spoken).
• Excel proficiency (Microsoft Office) is essential.
• Able to travel freely across the EU and obtain airside access.

Responsibilities

• Monitor aircraft cleaning and cabin appearance standards across designated Ryanair bases.
• Carry out audits for aircraft cleaning and cabin maintenance standards.
• Collaborate with suppliers while holding them to agreed performance standards.
• Submit detailed reports on substandard findings to the Appearance Manager.
• Follow up with suppliers on substandard findings during visits.
• Liaise with internal departments to ensure issues are resolved.
• Monitor cabin maintenance standards with contractors and internal teams.
• Propose updates to departmental documentation (procedures, manuals, etc.).
• Ensure service providers meet agreed service levels consistently.
• Maintain daily communication with third-party contractors and internal stakeholders.
• Support engineering and appearance projects as assigned.
• Carry out any additional duties as required by the Appearance Manager.
• Role involves day and night shifts, with ~60% overnight coverage.

Skills

Attention to detail

Team player

Communication skills

Fluent English

Flexibility

EU travel

Tools

AMOS

Job description

Description

We are currently looking for a Appearance standards check to join our team at Stansted Airport!

We are currently looking for a Appearance Standards Checker to join our dynamic team—playing a vital role in upholding the highest standards of cleanliness and presentation across our fleet.

Are you passionate about aviation and keen to play a hands-on role in passenger experience? Ryanair is seeking an Appearance Standards Checker to join our dynamic team—playing a vital role in upholding the highest standards of cleanliness and presentation across our fleet.

Are you passionate about aviation and keen to play a hands-on role in passenger experience? Ryanair is seeking an Appearance Standards Checker to join our dynamic team—playing a vital role in upholding the highest standards of cleanliness and presentation across our fleet.

This is a fantastic opportunity to join an ambitious team where no two days are the same. You’ll work across multiple European bases, collaborate with both internal teams and external suppliers, and directly influence how millions of passengers experience our aircraft.

About The Appearance Department

The Appearance Department is responsible for the overall presentation of the Ryanair fleet — from cabin cleanliness to landing gear washes. We manage and audit a network of service providers, ensuring they consistently meet both our operational benchmarks and the expectations of our passengers.

Key Responsibilities

• Monitor aircraft cleaning and cabin appearance standards across designated Ryanair bases.
• Carry out audits for aircraft cleaning and cabin maintenance standards.
• Build strong, collaborative relationships with suppliers while holding them accountable to agreed perfromance standards.
• Submit to the Appearance Manager detailed reports on substandard findings during supplier visits and hangar checks.
• Follow up with the suppliers on all substandard findings during base visits and hangar checks.
• Liaise with internal depertment to ensure issues are followed up and resolved.
• Monitor cabin maintenance standards, working with contractors and internal teams to rectify defects quickly.
• Propose updates and/or improvements to departmental documentation (procedures, manuals, etc.)
• Ensure service providers meet agreed service levels consistently.
• Maintain daily communication with third-party contractors and internal stakeholders.
• Support engineering and appearance projects as assigned by the Aircraft Appearance Manager.
• Carry out any additional duties as required by the Appearance Manager.

This role requires flexible coverage across both day and night shifts, with the majority (around 60%) taking place overnight to ensure round-the-clock operational excellence.

Requirements

What We’re Looking For

• Driven and adaptable individual with excellent communication skills.
• A strong team player with a positive, proactive attitude.
• Proven experience working to tight deadlines in fast-changing environments.
• Confident user of Microsoft Office (Excel essential)
• Ability to travel freely across the EU.
• Fluent in English (written and spoken).
• Eligible to hold an airside pass for restricted airport areas.
• A good eye for detail
• Experience with AMOS or other maintenance software (desirable but not essential).
• Background in aircraft operations or engineering (desirable but not essential).

Benefits

Why Join Us?

• Be part of a high-profile team that directly impacts the Ryanair passenger experience.
• Work in a fast-paced, international environment where your input makes a difference.
• Develop your career in the aviation sector with opportunities to grow and take on more responsibility.

Competencies