API-Driven Implementation Lead for Customer Onboarding

Equals Money; Greater London; Hybrid; GBP 62,000 - 67,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday per year + birthday off

£250 annually for learning and development

Free onsite gym and discounted memberships

Health and wellbeing discounts

Interbank currency rates for transfers

Bupa Private Healthcare

Free eye test and £50 for glasses

Mental health services

Life assurance policy

Contributory pension scheme

Cycle to Work scheme

Season ticket loans

Enhanced parental policies

Complimentary refreshments

Job summary

A financial technology company is seeking an Implementation Manager to deliver exceptional onboarding experiences for its Platform-as-a-Service customers. The role requires strong technical skills, project management capabilities, and the ability to foster relationships across teams. Responsibilities include managing implementation processes, coordinating with stakeholders, and ensuring timely integration. Candidates should have experience with API technologies and excel in clear communication. This position offers a competitive salary in a hybrid working environment.

Qualifications

• Experience in a software product company dealing with customer technical teams.
• Proven history of scoping technical requirements effectively.
• Strong focus on client outcomes while balancing business needs.

Responsibilities

• Lead the onboarding experience for Platform-as-a-Service customers.
• Create and manage implementation plans and timelines.
• Facilitate integration projects and maintain communication with stakeholders.

Skills

Customer technical relationship management

Technical solutions communication

Customer-centric implementation

Stakeholder management

Excellent communication skills

Documentation of complex processes

Quick learning

Tools

API testing tools (Postman, SOAPUI, CURL)

Job description

A financial technology company is seeking an Implementation Manager to deliver exceptional onboarding experiences for its Platform-as-a-Service customers. The role requires strong technical skills, project management capabilities, and the ability to foster relationships across teams. Responsibilities include managing implementation processes, coordinating with stakeholders, and ensuring timely integration. Candidates should have experience with API technologies and excel in clear communication. This position offers a competitive salary in a hybrid working environment.