Apartment Cleaner

HC Facility Management Limited; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Up to 28 days holidays

Permanent job with flexible hours

Full on-site training

Salary finance with exclusive rates

Career progression and apprenticeship

Automatic enrolment into workplace-pp

Recognition, incentives and awards

Free lunch on duty

Job summary

HotelCare is hiring Apartment Cleaners to maintain spotless serviced apartments and residential properties. You will work in a fast-paced environment, delivering high standards of cleanliness for residents and guests.

The role offers flexible hours, on-site training, and opportunities for progression within HotelCare’s hospitality support services network.

Qualifications

• Experience in hospitality housekeeping or apartment cleaning.
• Physical ability to lift, bend and stand for long periods.
• Ability to work alone or as part of a team.
• Strong time management and attention to detail.
• Willingness to learn and adapt.

Responsibilities

• Clean and tidy apartments and communal areas to established standards.
• Change bed linens, replace towels, empty trash, and restock amenities.
• Dust furniture, vacuum carpets, and clean mirrors.
• Sanitize surfaces for hygiene maintenance.
• Maintain stock of cleaning supplies and report maintenance issues.
• Ensure security and privacy of residents and guests.

Skills

Physical ability

Teamwork

Time management

Attention to detail

Can-do attitude

Adaptability

Multi-tasking

Customer service

Self-motivation

Integrity

Safety awareness

Job description

Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Residents/Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Company Overview

HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UKand Abbe ltdto introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

We offer a benefits package including

• Up to 28 days paid holidays.
• A permanent job with flexible working hours to suit your lifestyle.
• Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
• Free Lunch on duty (site dependant).
• Full on-site training.
• Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
• Career progression with the opportunity to undertake a HotelCare Apprenticeship.
• Automatic Enrolment into a workplace pension, after 3 months’ service.
• Recognition, incentives and awards.

Job Overview

HotelCare are committed to excellence in all that we do and our Apartment Cleaners are integral to upholding impeccable cleanliness standards, enhancing resident and guest satisfaction across serviced apartments and residential properties. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of apartment cleanliness.

Job Description

Key Responsibilities

• Clean and tidy apartments and communal areas to established standards.
• Change bed linens, replace towels, empty trash bins and restock amenities.
• Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
• Sanitize surfaces thoroughly for hygiene maintenance.
• Maintain stock levels of cleaning supplies and toiletries.
• Promptly report any maintenance issues or damages.
• Follow supervisor instructions and adhere to safety protocols.
• Ensure the security of apartments and the privacy of residents and guests.
• Provide professional and respectful service to residents and guests and respond to their requests promptly.

Person specification

Experience

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or apartment cleaning roles.

Skills and knowledge

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn.
• A ‘Can Do’ attitude.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

Flexibility

• You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.