Antimicrobial Support Worker - Band 3

United Lincolnshire Hospitals Nhs Trust; Swineshead; On-site; GBP 21,000 - 27,000; Full time

Job summary

United Lincolnshire Hospitals NHS Trust is seeking a dedicated Infection Management support role to help safeguard patient safety and strengthen Antimicrobial Stewardship across the Trust. You will access local and national systems, extract data, populate reporting templates and disseminate surveillance reports.

The role requires excellent communication, strong IT skills, and familiarity with Microsoft products.

Qualifications

• Strong communication abilities for daily staff and patient interactions.
• Proficient in computer use and handling information.
• Familiarity with Microsoft Office suite.

Responsibilities

• Extract and report data from local and national systems; manage calls and inboxes with clear communication.
• Organise paperwork, actions and communications for key meetings and follow-up.
• Support educational campaigns and audits to improve patient care and safety.

Skills

Communication skills

Interpersonal skills

Computer skills

Tools

Microsoft Office

Job description

This role is pivotal to ensuring patient safety in Infection Management, supporting key aspects of the OPAT service, and efforts in public health against Antimicrobial Resistance. It will impact direct patient care and implementing organisational actions for best practice. Duties will include accessing local and national systems and data extraction, populating reporting templates, and disseminating surveillance reports across the Trust. Excellent communication skills are essential, along with good computer skills, and familiarity with Microsoft. Training and development of this role will be provided on the job. The role will deal with relaying generic drug names and medical conditions on a daily basis.You will be responsible for organising paperwork, actions, and communications for key meetings with regards to Antimicrobial Stewardship. You will need to be able to work under pressure and prioritise according to deadlines and urgency. You will be given the opportunity to gain experience in

developing educational campaigns and organising of study days. You will be involved in audit efforts and help relay important messages to improve patient care and safety. This is an intense role which will always be challenging, but also rewarding in equal measure, with an abundance of developmental opportunities for your portfolio.

Main duties of the job

• Computing and accuracy skills will be essential for daily duties of information extraction from systems, and taking staff or public calls with complex information. Written and verbal communications will be a key part of each day, and you will be responsible for handling the office phone and shared inboxes.
• You will need to have excellent interpersonal and communication skills and be confident speaking to patients, nursing staff, prescribers, other health care staff and departments. Some of the communication will be related to clinical matters, others will be with regards to organisational actions and processes such as administrative tasks for meetings, chasing actions, updating content on digital platforms and supporting organising of educational campaigns.
• You will support compilation of regular data based reports, and registers for patient caseloads, and will be responsible for navigating multiple systems. The mix of timelines for tasks and understanding of prioritisation will require good organisational skills and adaptability to change.

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).