Programme Delivery Manager - Band 8B

United Lincolnshire Hospitals; Lincoln; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

United Lincolnshire Hospitals NHS Trust is seeking a Programme Delivery Manager to lead a portfolio of improvement projects across the East Midlands regional network. You will drive service development and governance in alignment with the EMAP strategy and national guidance.

The role is primarily office-based with occasional travel; you will collaborate with senior leaders, manage dependencies, and deliver tangible improvements in patient care and efficiency within the LINCOLNSHIRE health system.

Qualifications

• Educated to Master level or equivalent experience in a relevant field.
• Highly developed specialist knowledge in programme development / management.
• Evidence of continuing professional development.
• Project Management Qualification e.g. Prince 2 or equivalent.

Responsibilities

• Manage complex programmes and projects with dependencies and links to annual plan / strategic objectives.
• Lead negotiation, persuasion and influencing skills to drive Transformation Programmes.
• Design and develop the Programme structure and governance for sustainable service improvement.
• Plan the programme and monitor progress and overall performance, including dependencies between projects.
• Lead and coordinate projects, resolving conflicts to enable ongoing progress.

Skills

Leadership

Interpersonal skills

Communication

Negotiation

Influencing

Education

Master's degree or equivalent

Prince2 or equivalent

Tools

Microsoft Office

Job description

We are committed to developing a workforce that reflects the community it serves and welcome applicants from all sectors of the community.

We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our Group values guide everything we do. They are:

• Compassionate - We care about people - Compassionate is the act of showing empathy, kindness, and respect to others, recognising their individual needs and circumstances. It involves listening, understanding, and supporting others in a way that makes them feel valued, safe, and cared for.
• Collaborative - We work together as a team - Collaborative is working inclusively and respectfully with others to achieve shared goals. It involves open communication, valuing diverse perspectives, and building trust to create a supportive and effective team environment.
• Innovative - We strive to improve - Innovative is the process of exploring new ideas, approaches, and technologies to improve care, services, and working practices. It involves creativity, curiosity, and a willingness to take risks in a safe and supportive environment.

If you believe in them too, then you are ready to join the ULTH team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Group Board have recently agreed a new vision statement – "Caring and building a healthier future for all" – stating their ambition for our Trust and the wider group to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So,what is in it for you?

• Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

• Part-time - less than 37.5 hours per week.
• Off-site/remote working - working from home or other sites for part or all the week.
• Compressed hours – usually full-time hours but over fewer days or shifts.
• Staggered hours – having different start and finish times.
• Set shift patterns – to allow for predictability
• NHS Pension:A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
• Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
• Bank working:The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there ismore.

• Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
• Health & Wellbeing including counselling, mental health first aid, physiotherapy, eye tests.
• Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
• Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
• Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life.

Job overview

The East Midlands Acute Provider (EMAP) Network is a group of the seven acute (hospital) providers across the East Midlands who have come together to maximise the opportunity afforded through collaboration. We have been working together as a collaborative since 2021 and while each NHS Trust has its own unique challenges, we also share a common goal which is to make things better for our population. We work together when it is beneficial to do so at scale.

Since 2021, EMAP has matured and continues to develop. It is now governed through a joint memorandum of understanding, led by the Chief Executives of the acute hospitals. EMAP's remit considers both specialised and district general hospital services with a focus on short term delivery whilst aligning for long term strategic benefits.

If you are already working for one of the seven acute hospitals that is a member of EMAP, a secondment will be considered. The majority of the role is office based. There may be an occasional requirement to travel across the east midlands to support a workshop / event. This will happen 2-3 times a year.

The Programme Delivery Manager will be responsible for leading a portfolio of projects. This will include leading the implementation of service development and improvement through a Programme approach, in line with the EMAP strategy, national guidance and best practice.

Main duties of the job

Requirement to manage complex programmes and projects with dependencies and links with long term / annual plan / strategic objectives
Use highly developed negotiation, persuasion and influencing skills when dealing with highly complex situations to drive Transformation Programmes to enable delivery of Improvement across projects aligned to the EMAP Strategy.

Communicate with all levels of stakeholders across EMAP using effective communication skills where there may be resistance to change.
Responsible for designing and developing the Programme structure and governance arrangements to deliver sustainable service improvement in line with strategic objectives.

Planning the programme and monitoring its overall progress and performance. In addition, monitoring the progress against all detailed Project plans, including dependencies and interfaces between different projects.

Lead and manage the effective co-ordination of the projects and their dependencies / interfaces, analysing any conflicts between projects and taking corrective action to resolve these. This can involve conveying contentious information and negotiating agreements to enable on-going progress.

Please refer to the Job Description and Person Specification for the full breakdown of tasks, duties and responsibilities.

Working for our organisation

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

Pilgrim Hospital is situated in beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Detailed job description and main responsibilities

What should you do next?

Have a look at the Job Description and Person Specification.

Qualifications

• Educated to Master level or equivalent experience in a relevant field
• Highly developed specialist knowledge in programme development / management
• Evidence of continuing professional development
• Project Management Qualification eg Prince 2 or equivalent

Skills

• Effective leadership, interpersonal and communication skills
• Ability to use IT packages – Microsoft Office

Knowledge

• Good knowledge of financial and staff management
• Understanding of working with confidential information
• An awareness of techniques for planning, monitoring and controlling programmes
• An awareness of project management approaches
• A knowledge of techniques for planning, monitoring and controlling programmes
• A knowledge of project management approaches

Experience

• Experience of working at a senior/corporate level within the NHS
• Demonstrable experience in leading, motivating and managing teams
• Significant experience of communicating and working with staff at all levels
• Experience of budget and staff management
• Experience of managing competing priorities
• Experience of change management / service redesign /programme management at scale
• Experience of managing and successfully delivering a Programme

ULTH recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare and becoming a model employer. We are committed to transforming our organisational culture by actively committing to implementing the Trust Single Equality Scheme, and other policies, such as the Dignity in Care policy and the Dignity at Work policy. We will continue to promote equality and challenge discrimination in all service provision, recognising and meeting the needs of the diverse communities we serve. We will strive to provide an environment in which people want to work and to be a model employer leading in good employment practice.

Due to the high volume of applications we receive, ULTH reserves the right to close this advert prior to the closing date.

We welcome applications from the UK Armed Forces Community. On the application form please tick “Member of the Armed Forces Community” if the below applies to you.

You are:

• A Veteran
• A Military Reserve
• Partner/Spouse of those Serving NB: partners/spouses are only eligible whilst their partner is serving in the Armed Forces

All new employees will be subject to a charge for the DBS check that is required for the post. The Disclosure & Barring Service application form (formerly CRB) will be provided by ULTH and the fee will be deducted from your salary over a 3 month period.

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete.

Please note, for applicants with previous NHS service: If successful at interview, we will initiate an Inter Authority Transfer (IAT) via the Electronic Staff Record (ESR). This retrieves key data from your current or previous NHS employer to support onboarding, including competency status, Continuous Service Dates (CSD), and annual leave entitlement.

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Name Victoria Holden Job title Group Deputy Director of Strategic Partnerships Email address [e-mail]