Anti Social Behaviour Team Leader

Equals One Ltd; Wolverhampton; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Essential User Car Allowance

Job summary

An innovative housing management company based in Wolverhampton seeks a dedicated professional to lead efforts against anti-social behaviour. The ideal candidate will manage a team effectively, ensuring high standards of service delivery to residents. Key responsibilities include overseeing operational direction and collaborating with partner agencies. A background in anti-social behaviour legislation, strong interpersonal skills, and team management experience are essential for this role, which operates part-time over two days a week.

Qualifications

• Experience in managing staff responsibly.
• Recent experience of case management and multi-agency working.
• Knowledge of anti-social behaviour legislation.

Responsibilities

• Provide operational direction to anti-social behaviour officers.
• Ensure effective service delivery to customers.
• Modify behaviour of perpetrators and support victims.

Skills

Strong interpersonal skills

Ability to manage performance

Experience in anti-social behaviour legislation

Ability to handle challenging situations

Job description

14.8 hours per week, worked over two days (Monday and Tuesday)

Essential User Car Allowance

We’re on a transformational journey – #goodtogreat – and we need great people to help us turn our plans into a reality.

We manage over 23,000 homes for City of Wolverhampton Council, but have a growing portfolio of services across the city. We’re passionate about what we do, and we care about our city’s future.

Do you want to make a different to the lives of our residents? Will you share our passion to deliver excellence in our communities? Do you want to work for a progressive and innovative company that values its people? If so, then we want to hear from you.

Are you someone who is inspired, motivated and looking to make their mark? We are seeking someone who is able to bring energy, enthusiasm and plenty of ideas to work with us in tackling anti-social behaviour.

Working with our customers and partners you will be responsible for providing operational direction to anti-social behaviour officers ensuring that an effective and efficient service to customers is provided.

Recent and relevant experience of working with partner agencies in dealing with a range of anti-social behaviour issues across tenures and in community and business settings is essential. A key emphasis is on modifying perpetrators’ behaviour and supporting victims.

You will have recent experience of managing a team, with the ability to effectively manage performance and get the best out of your team.

The successful candidate must:

• Be committed to the values of Wolverhampton Homes - working together, open to new ideas, respecting differences and delivering on our promises.
• Have a sound working knowledge of current anti-social behaviour legislation and best practice.
• Have experience of managing staff.
• Have experience of case management, investigations and multi-agency working.
• Have strong interpersonal skills and an ability to deal with challenging situations.

For more information, please contact Jo Mason on 01902 552950.