Anti-Social Behaviour Officer

CPR; Uxbridge; Hybrid; GBP 42,000 - 44,000; Full time

Job summary

West London Local Authority is looking for an experienced Anti-Social Behaviour Officer to lead complex ASB casework across the borough, including Council housing cases, with responsibilities for domestic abuse outcomes where required. You will respond to ASB affecting residents and coordinate with partners to secure positive results.

The role requires strong enforcement experience, ability to manage a demanding caseload, and collaboration with multi-agency teams in a hybrid West London setting.

Qualifications

• Proven experience managing complex ASB cases and enforcement action.
• Experience managing a complex caseload through to resolution.
• Experience with tenancy risk assessment and domestic abuse context.
• Experience working with vulnerable residents and multi-agency partners.
• Strong knowledge of ASB legislation and tenancy/domestic abuse policies.

Responsibilities

• Lead and manage complex ASB cases from investigation to resolution and enforcement.
• Provide expert advice when working with vulnerable residents and groups.
• Identify and respond to risks related to tenancy failure.
• Collaborate with internal teams and external partners to achieve outcomes.
• Take enforcement action for tenancy breaches, ASB and domestic abuse.
• Maintain accurate case records and ensure adherence to legislation and policies.

Skills

ASB case management

Enforcement action

Vulnerable residents support

Job description

Anti-Social Behaviour Officer West London/Hybrid | £30.25 - £32.00 per hour Umbrella

A West London Local Authority is recruiting an experienced Anti-Social Behaviour Officer to take a lead role in the effective management of complex ASB cases across the borough.

You will be responsible for responding to anti-social behaviour affecting residents, including cases within the Council’s managed housing stock, while supporting domestic abuse outcomes where required.

Key Responsibilities

• Lead and manage complex ASB cases from initial investigation through to successful resolution and enforcement.
• Provide expert advice and support when working with vulnerable individuals, families and groups.
• Identify and respond effectively to risks associated with tenancy failure.
• Work collaboratively with internal teams and external partners to achieve positive outcomes.
• Take appropriate enforcement action in relation to breaches of tenancy, ASB and domestic abuse.
• Maintain accurate case records and ensure cases are managed in line with legislation, policies and good practice.

Experience/Knowledge

• Proven experience managing complex ASB cases and enforcement action.
• A successful track record of managing a complex caseload through to conclusion.
• Experience identifying and managing risks associated with tenancy failure.
• Experience working with vulnerable residents and multi-agency partners.
• Strong knowledge of legislation and good practice relating to ASB, tenancy breaches and domestic abuse