Antenatal Clinic Administrator - Flexible Working

Bristol NHS Foundation Trust; West of England; On-site; GBP 21,000 - 26,000; Full time

Job summary

Bristol NHS Foundation Trust is seeking an experienced Clerical Administrator to join the Antenatal Clinic within the Division of Women & Children's Health at Southmead Hospital. You will provide administrative support for Antenatal clinics, maintain a comprehensive reception and appointment booking service for pregnant women attending the Trust, and work with a busy outpatient team.

The role requires good IT skills, fast accurate data entry, and a courteous, confidential approach to

Qualifications

• 5 GCSEs including Maths and English to a minimum standard.
• Training in in-house computer systems.
• Willing to undertake relevant training as indicated for the role.
• NVQ level 2 in a relevant subject (desirable).

Responsibilities

• Receive patients to clinic and book routine and complex Midwife/Obstetric appointments.
• Communicate with patients and use the Trust's electronic patient record system.
• Obtain information and liaise with multi-professional teams; book interpreters for appointments.
• Answer telephone enquiries from patients and professionals promptly and professionally.
• Manage concentration with interruptions due to calls or personal interaction.

Skills

Telephone communication

Confidentiality

Communication skills

Policy awareness

Education

5 GCSEs including Maths and English

In-house computer systems training

Willingness to undertake role training

NVQ level 2 in a relevant subject

Job description

Bristol NHS Foundation Trust is seeking an experienced Clerical Administrator to join the Antenatal Clinic within the Division of Women & Children's Health at Southmead Hospital. You will provide administrative support for Antenatal clinics, maintain a comprehensive reception and appointment booking service for pregnant women attending the Trust, and work with a busy outpatient team.

The role requires good IT skills, fast accurate data entry, and a courteous, confidential approach to