Animal Support Coordinator

BATTERSEA DOGS' AND CATS' HOME; Greater London; On-site; GBP 16,000 - 22,000; Part time

Benefits offered by this job

Annual leave 36 days

Gym discount

Cycle to work

Employee assistance

Pension 10%

Healthcare cash plan

Job summary

Battersea Dogs' and Cats' Home in London is seeking two Animal Support Coordinators to assist with direct care for dogs and cats when our centres are closed to the public. Two shifts: 28 hours over four days (4:00PM–11:30PM) and 21 hours over three days (4:00PM–11:30PM).

The roles involve stock replenishment, cleaning operational areas and administrative tasks, with training on-site during core hours (9:00–17:00) over two weeks. Closing date 18 October 2026; interviews to be confirmed.

Qualifications

• Ability to handle animals and perform physical tasks.

Responsibilities

• Support dogs and cats in care when centres are closed to the public.
• Coordinate intake into Battersea’s care for dogs/cats as needed.
• Support smooth running of core operational service: stock replenishment, cleaning operational areas, and administrative duties.

Job description

Job Reference

BDCH6440

Location

London

Function

Operations

Salary

£21,696 per annum (28 hr); £16,272 per annum (21 hr). Full Time equivalent is £30,994 per annum.

Status

Part Time

Job Type

Permanent

Hours Of Work

28 hours per week & 21 hours per week

Job Description

At Battersea, we aim never to turn away a dog or cat in need of our help, and we are committed to ensuring that every dog and cat receives the highest standard of care.

We are hiring two part-time Animal Support Coordinators to support dogs and cats in need of direct care when our centres are closed to the public. In some cases, these roles will coordinate the intake of a dog or cat into Battersea’s care.

The Animal Support Coordinators will also focus on supporting the smooth running of Battersea’ core operational service, including stock replenishment, cleaning operational areas, and administrative responsibilities.

We have two positions available:

• 28 hours per week (4 days a week, 4:00PM to 11:30PM)
• 21 hours per week (3 days a week, 4:00PM to 11:30PM)

Please note, whilst these roles take place outside of core operating hours for Battersea, the successful applicants will need to attend our London site during core working hours (9:00AM-5:00PM) to complete a training programme over the course of two weeks, with regular onsite training as required. The details of this will be confirmed with the successful applicants.

What we can offer you

• 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals

Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer

we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact [e-mail] or call us on 020 3887 8341. Greyscale copies of the recruitment pack are also available on request.

More about us

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 18th October 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For more information about the role, please download our Recruitment pack.