Anaplan Administrator

Charlotte Tilbury Beauty; Greater London; On-site; GBP 40,000 - 62,000; Full time

Job summary

Charlotte Tilbury Beauty is seeking an Anaplan administrator to join our Finance/FP&A teams. You will focus on day-to-day administration, BAU processes and model maintenance, and trouble-shooting of Anaplan applications.

Knowledge of Anaplan model building and Level 1 certification preferred, with strong Excel skills and IT support experience. In this role you will support monthly actuals from ERP to Anaplan, manage user licences, and collaborate with Finance to drive technology transformation

Qualifications

• Degree - Bachelor's degree or relevant work experience in Business, Technology or Finance, or a similar analytics related field
• Anaplan-model building - Level 1 Anaplan Certification/ Strong Excel experience or basic modelling experience in any tool and experience handing IT support tickets
• Financial Modelling- Foundational understanding of financial modelling, FP&A principles, or finance workflows
• Stakeholder management- Ability to communicate and document processes and updates clearly and accurately
• Behaviours- Ability to think logically and methodically; demonstrating clear critical thinking skills
• Behaviours- Positive 'can-do' attitude
• Behaviours- Flexible and proactive with an eagerness to learn
• Behaviours- Highly organised and able to prioritise workload effectively within a scaling business

Responsibilities

• Build and develop understanding of existing applications, models and process flows
• Contribute to process documentation, including drafting user stories and updating existing admin documentation
• Daily maintenance- Monitoring and handling user support tickets, and working with the Anaplan team to solve minor BAU issues, and keep model running smoothly day to day
• Monthly Actuals -Running monthly BAU actuals integration from ERP system at month end, including final reconciliation
• New Developments-Support ad hoc projects as required
• Stakeholder Management - Clear communication with Anaplan users, timely resolution of issues. Build relationship with group FP&A and wider finance
• User Management - Manage licences - maintain list of active users/roles, ensuring in line with contract. Manage starters and leavers via service now tickets

Skills

Anaplan model building

Excel experience

IT support tickets

Stakeholder management

Critical thinking

Education

Bachelor's degree or relevant work experience in Business/Technology/Finance

Tools

Anaplan

Excel

ServiceNow

ERP systems

Job description

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission{{{{:}}}} to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we've become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission{{{{:}}}} to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we've become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We're bold. We're disruptive. We're powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us.

About The Role

As an Anaplan admin, you will focus on day-to-day administration, BAU processes and model maintenance, and low-level troubleshooting of Charlotte Tilbury's Anaplan Applications. Potentially someone with limited/no Anaplan experience but with a background in financial data modelling/analytics, is enthusiastic, curious and keen to learn.

This is an exciting opportunity to influence the FP&A processes and support the roadmap of technology transformation within Charlotte Tilbury.

• Knowledge - Build and develop understanding of existing applications, models and process flows
• Processes - Contribute to process documentation, including drafting user stories and updating existing admin documentation
• Daily maintenance- Monitoring and handling user support tickets, and working with the Anaplan team to solve minor BAU issues, and keep model running smoothly day to day
• Monthly Actuals -Running monthly BAU actuals integration from ERP system at month end, including final reconciliation
• New Developments-Support ad hoc projects as required
• Stakeholder Management - Clear communication with Anaplan users, timely resolution of issues. Build relationship with group FP&A and wider finance
• User Management - Manage licences - maintain list of active users/roles, ensuring in line with contract. Manage starters and leavers via service now tickets

Who Will You Work With

Anaplan, Systems, Finance teams

About You

• Degree -Bachelor's degree or relevant work experience in Business, Technology or Finance, or a similar analytics related field
• Anaplan-model building - Level 1 Anaplan Certification/ Strong Excel experience or basic modelling experience in any tool and experience handing IT support tickets
• Financial Modelling- Foundational understanding of financial modelling, FP&A principles, or finance workflows
• Stakeholder management- Ability to communicate and document processes and updates clearly and accurately
• Behaviours- Ability to think logically and methodically; demonstrating clear critical thinking skills
• Behaviours- Positive 'can-do' attitude

Behaviours- Flexible and proactive with an eagerness to learn

Behaviours- Highly organised and able to prioritise workload effectively within a scaling business