Analytics Manager: Customer Insight & Growth (Hybrid)

VodafoneThree; Greater London; Híbrido; GBP 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses

Up to 28 days off + bank holidays

Pension plan

Discounts

Descripción de la vacante

VodafoneThree in London hybrid is seeking a data analytics professional to own end-to-end analysis for consumer and business insights, translating questions into clear, actionable recommendations and supporting commercial strategy.

You will collaborate with Chapter Leads and stakeholders to identify opportunities, deliver robust analyses from large data sources, ensure data quality, and present findings clearly to technical and non-technical audiences to influence decisions.

Formación

• Proven experience delivering customer or commercial insight from large datasets.
• Strong SQL skills, with experience of Python, R or SAS desirable.
• Experience using data visualisation tools such as Power BI, Qlik or Tableau.
• Strong analytical judgement, including the ability to quality assure data, identify trends and explain drivers of performance.
• Able to translate complex analysis into clear, practical recommendations for senior stakeholders.
• Commercially curious, with the ability to connect customer behaviour, channel performance, revenue and retention outcomes.
• Comfortable working collaboratively across analytics, commercial, research and operational teams.
• Degree educated or equivalent relevant experience

Responsabilidades

• Own the end-to-end analysis approach for allocated squad priorities, translating business questions into clear insight, recommendations and actions that support commercial strategy
• Partner with Chapter Leads, Senior Analytics Managers and commercial stakeholders to identify opportunities to drive the Consumer Strategic Plan. Including proposition adoption and performance, customer satisfaction, value, retention and channel performance
• Deliver robust analysis using high-quality data, clear assumptions and best-practice coding standards, ensuring outputs are accurate, repeatable and easy to explain
• Combine customer, commercial, channel, usage and revenue data with wider insight sources, including market research, to build a joined-up view of customer behaviour and business performance
• Quality assure data, methodology and outputs, proactively identifying risks, gaps or inconsistencies and taking action to strengthen confidence in the insight
• Communicate findings clearly to technical and non-technical audiences, using effective storytelling to influence decisions and support measurable business action
• Collaborate across Consumer, Enterprise and wider analytics teams to share best practice, align insight approaches and avoid duplication of effort

Conocimientos

SQL

Python/R/SAS

Data analysis

Analytical thinking

Educación

Degree educated or equivalent

Herramientas

Power BI

Qlik

Tableau

Descripción del empleo

VodafoneThree in London hybrid is seeking a data analytics professional to own end-to-end analysis for consumer and business insights, translating questions into clear, actionable recommendations and supporting commercial strategy.

You will collaborate with Chapter Leads and stakeholders to identify opportunities, deliver robust analyses from large data sources, ensure data quality, and present findings clearly to technical and non-technical audiences to influence decisions.