Analytics Growth Partner

Numerator; Greater London; Hybrid; GBP 75,000 - 120,000; Full time

Job summary

Numerator’s Worldpanel division is seeking a Client Development Partner - Analytics to grow non-recurring revenue bookings with existing panel clients. You will lead outbound outreach, build senior client relationships, and collaborate with Client Services to expand cross-sell opportunities in a hybrid London setting.

You will work closely with the Growth team to design solutions to client problems, leverage internal data for strategy, and own revenue targets while aligning with CS and analytics

Qualifications

• Strong track record of spotting and developing opportunities
• Client management experience with strategic account planning
• Experience selling or delivering bespoke research projects is advantageous
• Mentoring and coaching skills with junior staff
• Excellent listening, questioning and negotiation abilities
• Strong communication and relationship-building with multiple stakeholders
• High client orientation and target-driven approach
• Positive, proactive attitude and goal-focused
• Willingness to actively seek new opportunities for development

Responsibilities

• Raising awareness and consideration of our Analytics offer with existing panel clients
• Identify key opportunity accounts and build go-to-market plans
• Develop relationships with senior client contacts, via CS introductions or cold outreach
• Expand networks using sales tools and cold outreach with support from BDR
• Collaborate with Client Services to increase AA connections and drive upsell
• Own sales targets for upselling AA work to existing panel clients in your territory
• Triager inbound leads and clarify the central client question
• Design solutions with the AA team and present to clients
• Use internal data to track and adjust outbound commercial strategy

Job description

We’re reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

Job Title:

Client Development Partner - Analytics (Sk70)

Department:

Growth

Location:

Central London - Mainframe (Hybrid)

Reporting to

Amanda Barnard (Currently on maternity leave - report directly to Emily Swann)

Worldpanel by Numerator is the global source of insight that reveals the patterns in shopper and consumer behaviour, to shape our clients’ brands’ success, both today and tomorrow. With the largest consumer panel in the world, we understand brand and retail dynamics through the choices of 6 billion people. At Worldpanel by Numerator our partnership brings together the world leading expertise in consumer panels, with survey specialism to provide the complete picture of behaviour and attitudes.

Worldpanel’s Advanced Analytics division is a ~$10m business with aspirations to grow significantly. Within the Growth team we have a relatively new sales function charged with accelerating cross-sell with our existing panel subscription clients. Historically we have relied upon the capacity and capability of the Client Service (CS) teams to develop entanglement and upsell plans with these clients, and whilst this continues, to accelerate growth for the division we are looking to directly develop some priority client relationships, in partnership with client services

Job Purpose

To grow Advanced Analytics non-recurring revenue bookings, whilst strengthening Worldpanel’s overall position at the client through expanding their exposure and reliance on our expertise and impact

Your role will entail:

• Raising awareness and consideration of our Analytics offer with our existing panel clients
• Identifying the key opportunity client accounts to target and building go to market plans
• Building your own relationships with senior client contacts either through introduction from CS or cold outreach
• Expanding Worldpanel’s contact network with a cold outreach plan using sales tools (Salesloft Sales Navigator); and working closely with BDR support to execute this plan
• Working closely with CS teams to increase their connection to AA and break down barriers to selling. AA commercial lead for 2+ CS teams
• Ownership of a sales target for upselling AA work to existing panel subscriber clients in your sales territory
• Triaging inbound leads from your sales territory and establishing the true central question
• Working effectively with the AA team to design suitable solutions to client problems and pitching these to clients.
• Using internal data to build, track and course correct our outbound commercial strategy for the Analytics function

You will need to understand and empathise with client issues to provide the best service and win the business. You will have direction and support from both your line manager and Client Service teams to design your outreach plan.

You should also have experience in selling and/or delivering bespoke research projects, or client-side experience. Understanding key industry trends and client processes are fundamental to your success

Main Duties And Responsibilities

• Devising plans to build networks, awareness and consideration of AA, in partnership with CS account lead for your target opportunity client accounts
• Working jointly with CS to drive relevant proactive outreach to generate more commercial conversations
• Create a cold outreach plan to reach contacts beyond the existing client service network with support from the wider new business community to execute
• Conducting capabilities sessions in partnership with the CS owner
• Managing and driving revenue performance through hitting or exceeding revenue targets
• Manage the commercial process from prospecting or initial enquiry, recognising customer needs, devising solutions, and the handover point to the product and delivery teams
• Working closely with CS teams you are aligned with, to become an extension of their teams and trusted advisor as an entry point into Analytics
• Be an active participant within the Growth team to share knowledge and experience

What You'll Bring to Numerator

Person Specification

• Strong track record of spotting and developing opportunities, having personally delivered project work a bonus
• Client management experience - know how to develop and execute an effective strategic account plan and keep it living with all involved
• Research industry or client side experience is advantageous
• Mentoring and Coaching skills - in interactions with junior staff in client services and analytics
• Strong listening, questioning and negotiation skills
• A relationship builder with strong communication skills who can balance the needs of different stakeholders
• High client orientation
• Display role model behaviour when it comes to the sales approach and follow through
• Positive ‘can-do’ attitude
• Passion to succeed against set business targets
• Actively seeks out new opportunities for development