AML Onboarding & Customer Operations Analyst

NatWest Group; United Kingdom, United Kingdom; On-site; GBP 30,000 - 42,000; Full time

Job summary

NatWest Group in the United Kingdom is seeking a Customer Service & Operations Analyst in Anti-money Laundering to support onboarding and AML activities.

You’ll work in a specialist AML team delivering customer and business outcomes, while developing expertise in AML, KYC and financial crime controls. The role offers training, career development and exposure to regulatory requirements in a supervised banking environment.

Qualifications

• Experience with AML processes and regulatory updates.
• Ability to work accurately to deadlines.
• Strong written and verbal communication skills.

Responsibilities

• Support onboarding and account opening journeys while delivering timely resolutions.
• Gather, review and validate customer information for AML and CDD.
• Process, authorise and investigate customer cases per KPIs and SLAs.
• Develop AML, KYC and financial crime knowledge to support career progression.
• Identify risks and escalate concerns to strengthen financial crime controls.

Skills

AML processes

Attention to detail

Written and spoken communication

Regulatory understanding

Job description

NatWest Group in the United Kingdom is seeking a Customer Service & Operations Analyst in Anti-money Laundering to support onboarding and AML activities.

You’ll work in a specialist AML team delivering customer and business outcomes, while developing expertise in AML, KYC and financial crime controls. The role offers training, career development and exposure to regulatory requirements in a supervised banking environment.