Ambulance Care Assistant (OOH)

TN United Kingdom; Crewe; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking organization as a full-time Ambulance Care Assistant in Crewe. This rewarding role involves transporting patients to medical appointments, providing essential care, and ensuring their safety and comfort. With a commitment to patient care and effective communication, you'll make a positive impact on the lives of those you assist. The company offers comprehensive training and a supportive work environment, making it an ideal opportunity for those looking to grow their careers in healthcare. If you are a calm and careful driver with a passion for helping others, we invite you to apply and be part of our dedicated team.

Benefits

Uniform provided

Life Assurance (£5,000)

24/7 online/telephone GP consultations

Cash-plan benefits (dental, optical, chiropody)

Unlimited mental health consultations

Legal advice on domestic issues

Paid holidays

Pension scheme

Blue Light Card

Employee Assistance Programme (EAP)

Qualifications

• Commitment to patient care and effective communication in emotional situations.
• Ability to handle patients safely and with empathy.

Responsibilities

• Transporting vulnerable service users to medical appointments.
• Assisting with patient handling and ensuring safety in ambulances.

Skills

Effective communication skills

Teamwork and collaboration skills

Physical fitness for patient handling

Driving skills

Commitment to patient care

Job description

We have a fantastic opportunity for a full-time Ambulance Care Assistant to join our team based in Crewe.

This is a permanent, out-of-hours position requiring a 4 on, 4 off schedule. Hours are Mon to Fri 16:00-06:00, Sat 08:00-06:00, and Sun 06:00-06:00. Please only apply if you can commit to these hours.

An Ambulance Care Assistant (ACA) plays a rewarding role, helping individuals in need and making a positive impact on their day, providing a sense of achievement.

Main responsibilities include:

1. Transporting elderly, sick, and vulnerable service users to and from medical appointments and healthcare facilities.
2. Carrying out duties either as part of a two-person crew or alone, requiring a full UK driving licence and good physical fitness.

Benefits include:

• £12.01 per hour
• Uniform provided
• Life Assurance (£5,000)
• 24/7 online/telephone GP consultations and prescriptions
• Second opinion medical support
• Cash-plan benefits (dental, optical, chiropody)
• Unlimited mental health and physiotherapy consultations
• Legal advice on domestic issues
• Financial guidance on retirement, taxes, and benefits
• Long Service Recognition Scheme
• Values-based Internal Recognition Scheme with rewards
• Refer a Friend scheme
• Support through EMED foundation
• Paid holidays
• Pension scheme
• Blue Light Card
• Uniform provided
• Employee Assistance Programme (EAP)
• Flu vaccination campaigns

Other duties include:

• Assisting with 'end of life' transport with empathy
• Building rapport with patients and relatives
• Lifting and securing patients in ambulances
• Handover of patients at treatment centers or homes
• Transferring patients between beds, chairs, or during flights
• Assisting with challenging behavior or mental health issues
• Maintaining ambulance safety, cleanliness, and tidiness

Candidate requirements:

• Commitment to patient care
• Effective communication skills, especially in emotional situations
• Calm, careful driver with no more than three penalty points
• Teamwork and collaboration skills
• Physical fitness for patient handling
• Pass an enhanced DBS check (company funded)
• Flexible shift availability
• Familiarity with local area

Training:

We invest in your development with paid training including First Aid, safeguarding, infection control, health and safety, and manual handling. Our goal is to equip you with all necessary skills to become a fully competent ACA. We welcome those looking to grow their career within a caring organization.

Additional information:

This role is subject to regulatory pre-employment checks, including providing full employment history and HMRC records, which can be prepared using the Government Gateway.

Our Values:

• Collaborative
• Agile
• Reliable
• Empowered

About Us:

EMED Group, formed from the merger of ERS Medical and E-Zec Medical, is the largest Patient Transport and Care Partner to the NHS, with over 2,500 colleagues across 50 depots. We aim to improve health and wellbeing through our transport services supporting patient care, community support, mental health, and medical courier services.

EMED Group is committed to equal opportunities and fostering an inclusive, safe work environment for all.