Ambulance Care Assistant (bank)

The Methodist Church in Britain; Malton; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Flexible bank shifts

Supportive team environment

Travel opportunities across the UK

Job summary

YorMed Ambulance Service is seeking an ambulance care assistant who also drives, to operate across the UK on bank shifts. You will drive ambulances, assist paramedics with patient handling, and ensure safety, dignity and confidentiality during transport.

The role requires a full manual UK driving licence with ≤3 speeding points and a DBS check before deployment, plus prior customer service experience. DBS checks and travel readiness are essential.

Qualifications

• GCSEs at grade C (4) or Functional Key Skills level 2.
• Full manual UK driving licence with no more than 3 speeding points.
• No drink or drug offences on the licence.
• DBS check before deployment.
• Previous customer service experience.

Responsibilities

• Drive ambulances safely, considering road conditions and patient comfort.
• Assist paramedics with patient handling and transfers.
• Transport walking and wheelchair patients, including stretcher moves.
• Maintain patient dignity and confidentiality during transit.
• Provide first aid where needed and respond to emergencies.
• Carry out daily vehicle inspections and report defects.
• Load and unload medical equipment and supplies.
• Communicate with team, emergency services and patients.
• Complete vehicle, journey, patient and inspection records.
• Identify concerns about patients' home environments.
• Reschedule planned work to take on additional patients.
• Participate in infection control cleaning routines.

Skills

Highway Code

Equality & Diversity

Customer service

Team communication

Education

GCSEs (grade C/4) or Functional Skills level 2

C1 driving classification

Tools

NHS experience

Job description

This bank post sits within the emergency response team of YorMed Ambulance Service, a CQC-registered provider, as an ambulance care assistant who also drives. The work centres on driving ambulances safely while helping paramedics move and transfer patients and keeping journey and vehicle records. Shifts run a minimum of four hours, and the post needs readiness to travel anywhere in the UK. A full UK driving licence with no more than three speeding points is required, and drink or drug offences on it rule candidates out.

What the job involves

• Drive ambulances safely, considering road conditions, patient comfort, vehicle sympathy, other road users and the Highway Code
• Assist paramedics with patient handling, including lifting, transferring and securing patients on stretchers or wheelchairs
• Transport walking patients, wheelchair users, carry-chair patients and stretcher patients
• Maintain patient comfort, dignity and confidentiality during transit
• Give first aid where needed, including at emergencies or major incidents met on routine journeys
• Carry out daily vehicle inspections and equipment checks at the start of each shift, basic vehicle maintenance, and report defects
• Load and unload medical equipment and supplies
• Communicate with the team, emergency services and patients to coordinate operations
• Complete vehicle, journey, patient and inspection records
• Identify and report concerns about patients' home environments, especially vulnerable adults and children
• Reschedule planned work to take on additional patients
• Take part in infection control cleaning routines

What’s required

Qualifications

• GCSEs at grade C (4) or Functional Key Skills level 2, or demonstrable experience

Registration & licences

• Full manual UK driving licence with no more than 3 speeding points
• No drink or drug offences on the licence

Experience

• Previous customer service experience

Skills & knowledge

• Good understanding of the Highway Code
• Awareness of equality and diversity in the working environment and community

Checks & eligibility

• DBS check before deployment

Nice to have

• C1 driving classification on driving licence
• Healthcare Assistant, Care or First Aid Assistant qualification
• Previous patient care experience
• Previous shift working experience
• Previous NHS experience
• Good understanding of human anatomy and physiology
• Demonstrable experience as an ambulance care assistant

What’s offered

• Varied work across patient transport, ambulance and event medical cover
• Flexible bank shifts that can fit around other work and commitments
• Supportive team environment with positive working relationships with crews
• Chance to put training and experience into practice