Ambulance Care Assistant

AVS Newcastle ltd; Cwmbran; On-site; GBP 20,000 - 24,000; Full time

Job summary

AVS Newcastle Ltd is seeking enthusiastic and caring individuals for the role of Ambulance Care Assistant at Grange University Hospital, Cwmbran. The position, requiring a full UK driving license, offers training and responsibilities including patient transport and support during hospital operations. Benefits include 36 days annual leave, pension contributions, and flexible working arrangements.

Benefits

36 days annual leave

Pension

Flexible working

Career development

Wellbeing support

Discounts

Qualifications

• Driving: Full UK Driving Licence required, minimum 2 years' holding.
• Previous customer service experience preferred.
• Sensitivity and caring attitude when working with vulnerable people.

Responsibilities

• Provide safe, comfortable patient transport while observing road conditions.
• Assist patients based on mobility needs, working as part of a crew.
• Support communication between patients and medical staff.

Skills

Empathy

Communication

Customer Service

Job description

Join to apply for the Ambulance Care Assistant role at AVS Newcastle Ltd.

Location: Grange University Hospital, Cwmbran, NP44 8YN

Contract: Fixed Term until March 2026

Hours: 18 hours/week over 2 shifts, Mon-Fri, 10am-8pm (rota basis)

Salary: £23,587.20/year pro rata (£12.60/hour)

Experience is desirable, but full training is provided.

We seek enthusiastic, caring individuals to support our Patient Transport and Clinical Service team.

• Provide safe, comfortable patient transport, observing road and driving conditions.
• Assist patients based on their mobility needs, working as part of a crew.
• Support hospital operations by communicating with patients and medical staff, especially in A&E.
• Be sensitive and caring, especially when working with vulnerable people.
• Previous customer service experience and awareness of patients' physical needs are beneficial.

Driving: Full UK Driving Licence required, minimum 2 years' holding license, manual gearbox experience preferred.

Application deadline: 25th June 2025. Interviews: 7th July 2025 at Grange University Hospital.

Mandatory training: 11th-15th August 2025 at Cardiff Office (attendance required).

Benefits include 36 days annual leave, pension, flexible working, career development, discounts, wellbeing support, and more.

We promote diversity and inclusion and participate in the disability confident scheme.