Amazon Ads Success Manager - Campaign Operations

SeenThis AB; Greater London; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

SeenThis AB is seeking a Customer Success Manager focused on Amazon Ads to support the VP Sales – Retail Media & Commerce in activating and optimizing campaigns across global markets. You will ensure flawless execution from asset collection to reporting, strengthening client relationships with Amazon and delivering measurable results.

You will collaborate with cross-functional teams to drive growth, improve efficiency, and provide strategic guidance in a fast-paced, global environment.

Qualifications

• 3+ years experience in digital advertising or customer success, ideally with direct exposure to Amazon Ads (DSP, Sponsored Display, or Retail Media).
• Strong organisational skills and ability to manage multiple global campaigns simultaneously with precision.
• Analytical mindset with experience in interpreting and presenting campaign performance data.
• Excellent communication skills with a client-first mindset and a knack for simplifying complexity.
• Familiarity with Amazon’s campaign workflow, policies, and performance metrics is a strong advantage.

Responsibilities

• Amazon Campaign Management: main contact for Amazon stakeholders, managing timelines, scope, and assets.
• Execution & Coordination: drive campaign execution, resolve blockers, align with stakeholders.
• Performance & Insights: analyze and report campaign performance, derive insights, plan future work.
• Workflow Optimization: improve efficiency, maintain playbooks, document processes.

Skills

Amazon Ads

Campaign management

Data analysis

Client communication

Job description

SeenThis AB is seeking a Customer Success Manager focused on Amazon Ads to support the VP Sales – Retail Media & Commerce in activating and optimizing campaigns across global markets. You will ensure flawless execution from asset collection to reporting, strengthening client relationships with Amazon and delivering measurable results.

You will collaborate with cross-functional teams to drive growth, improve efficiency, and provide strategic guidance in a fast-paced, global environment.