Amazon Account Manager

Major Players | B Corp™; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Hybrid work

Exposure to major global client

Job summary

Major Players is seeking an Amazon Account Manager to take day-to-day ownership of a major global client, with a focus on Amazon, ecommerce and marketplace activity. This hybrid role is based in London, with one day in the office per week and collaboration across internal teams (Amazon, creative, media).

You’ll be the primary client contact, translating performance data into clear actions and managing budgets and forecasting.

Qualifications

• 1–2 years' account management experience at agency level or strong end-to-end Amazon/product listing exposure.
• Practical hands-on experience with Amazon Seller Central and/or Vendor Central.
• Confident communicator with client-facing experience on video calls or in person.
• Strong organisational skills with multiple workstreams and deadlines.

Responsibilities

• Act as the primary day-to-day client contact, running meetings, progress updates and communication across multiple stakeholders
• Brief and chase internal specialist teams (Amazon, creative, media/ads) to hit deadlines
• Monitor Amazon shop health: stock, pricing, ads, and flag issues proactively
• Coordinate catalogue, content and trading priorities across Seller Central and/or Vendor Central
• Translate performance data and specialist recommendations into clear, plain-English client actions
• Manage project budgets, quotes, invoicing and commercial forecasting
• Support wider shopper/retail activity as exposure grows across the account portfolio

Skills

Amazon Seller Central

Vendor Central

Account management

Client communication

Job description

Job Title: Amazon Account Manager @ Ecommerce & Retail Marketing Agency

Location: London (1 day per week in-office, hybrid)

Job Type: Full-Time, Permanent

Immediately available or on short notice strongly preferred

An established agency specialising in ecommerce, retail and shopper marketing is looking for an Amazon Account Manager to take day-to-day ownership of a major global client, with a particular focus on Amazon, ecommerce and marketplace activity.

The agency brings together retail, shopper marketing and brand experience with specialist Amazon and ecommerce capability, helping global clients connect brand, shopper and digital commerce rather than treating them as separate disciplines.

This is first and foremost an account management role. You'll be the main point of contact for a major client, coordinating internal specialist teams (Amazon, creative, media), keeping activity on track, and translating performance data into clear, commercial client updates. No hands-on PPC execution required, and there's no direct reporting line to manage.

If you're an agency-trained account manager with real Amazon or marketplace exposure, comfortable being both the relationship owner and someone who'll roll their sleeves up on the detail, this is a great next step.

Key Responsibilities

• Act as the primary day-to-day client contact, running meetings, progress updates and communication across multiple stakeholders
• Brief and chase internal specialist teams (Amazon, creative, media/ads) to hit deadlines
• Monitor Amazon shop health: stock, pricing, ads, and flag issues proactively
• Coordinate catalogue, content and trading priorities across Seller Central and/or Vendor Central
• Translate performance data and specialist recommendations into clear, plain-English client actions
• Manage project budgets, quotes, invoicing and commercial forecasting
• Support wider shopper/retail activity as exposure grows across the account portfolio

Skills & Experience Required

• ~1-2 years' account management experience at agency level (in-house/brand candidates with strong end-to-end Amazon/product listing experience also considered)
• Practical, hands-on experience with Amazon Seller Central and/or Vendor Central
• Confident, people-first communicator, comfortable client-facing on video calls or in person
• Strong organisational skills, comfortable managing multiple workstreams and deadlines
• Willing to be hands-on with the detail (listings, content, trading), not just managing from a distance
• Immediately available or on short notice strongly preferred

Why Apply?

• Own a major client account from day one, with real client-facing responsibility
• Join a lean, high-performing team with genuine scope to broaden into new categories and clients
• Gain exposure across Amazon, ecommerce, shopper and retail marketing disciplines
• Work cross-functionally with specialist teams across marketplace, media, creative and production
• Strong platform for progression as the account and wider portfolio grows

Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 30 years we've consistently championed our people and communities. As a proud B Corp we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law.

For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/