AM Shift Warehouse Supervisor: Ensure On-Time Deliveries

AO.com; Basildon; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

31 days holiday

Pension scheme

Healthcare Cashback Scheme

Enhanced family benefits

Expression of wish service

Make a difference days

Share-save Scheme

Job summary

AO.com is seeking an AM Shift Supervisor to keep the Basildon depot running like clockwork, ensuring every delivery and installation is ready to roll each morning. You’ll take a hands-on approach in our self-loading depot, ensuring vehicles are safe, legal, and ready to go while supporting Drivers and depot teams.

You’ll complete daily in-house reports, check transport compliance, and manage training standards for all staff.

Qualifications

• Strong understanding of transport legislation and logistics operations.
• Ability to build positive relationships under pressure.
• Excellent decision making and problem solving skills.
• Clear and confident communication skills, both verbal and written.
• Competent in Microsoft Office, particularly Excel.

Responsibilities

• Complete daily in-house reports for the Depot Manager
• Check all vehicles leaving the depot meet transport legislation and security requirements.
• Ensure all members (employed and self-employed) comply with training standards
• Conduct alcohol testing when required
• Communicate professionally with Drivers, resolving queries promptly.
• Carry out transport debriefing for vehicles returning from delivery and installation runs.
• Manage transhipping and reloads effectively
• Challenge vehicle issues or damages with Drivers.
• Make operational decisions in the absence of the Depot Manager to maintain performance and service.
• React quickly to information and solve problems independently.

Skills

Transport legislation understanding

Relationship building under pressure

Decision making

Communication skills

Excel

Tools

Microsoft Office

Job description

AO.com is seeking an AM Shift Supervisor to keep the Basildon depot running like clockwork, ensuring every delivery and installation is ready to roll each morning. You’ll take a hands-on approach in our self-loading depot, ensuring vehicles are safe, legal, and ready to go while supporting Drivers and depot teams.

You’ll complete daily in-house reports, check transport compliance, and manage training standards for all staff.