Alumni Engagement Assistant

PANGBOURNE COLLEGE LIMITED; Pangbourne; On-site; GBP 17,000 - 21,000; Part time

Job summary

Pangbourne College is seeking an Alumni Engagement Assistant to join our Development and Community team. You will reconnect with former pupils via friendly telephone conversations, build relationships within the Pangbourne community and help keep alumni records accurate and up to date.

This fixed-term role (12 weeks, 24 hours per week) focuses on supporting fundraising activity and encouraging alumni involvement in the Transforming Futures programme, while upholding the College’s values and

Qualifications

• Friendly, confident and engaging person with a clear telephone manner.
• Ability to communicate professionally with a wide range of people.
• Comfortable holding conversations on the telephone and building rapport.

Responsibilities

• Reconnect with alumni through friendly and engaging telephone conversations.
• Build positive relationships with former pupils and the wider Pangbourne community.
• Identify opportunities to engage alumni and encourage involvement.
• Keep the alumni database accurate with up-to-date contact details.
• Discuss the Transforming Futures programme and how alumni can support the College.
• Document conversations with a high level of attention to detail.
• Maintain strong, lasting relationships with our alumni community.

Skills

Confident communicator

Engaging telephone manner

Friendly demeanor

Good listener

Organised and detail-oriented

Professional and discreet

Job description

A community where you can flourish

ALUMNI ENGAGEMENT ASSISTANT - JOB DESCRIPTION

Pangbourne College is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

Job Title: Alumni Engagement Assistant

Reports to: Director of Development and Community

Department: Development and Community

Hours per week: 24 hours per week (Flexible working days)

Contract Type: Fixed Term (12 wks) Possible further opportunities for the right candidate

Key working relationships:

Director of Development and Community

Job Summary

We are looking for a friendly, confi dent and engaging person to join our Development & Community team as our Alumni Engagement Assistant.

This is a people focused role at the heart of our alumni community. You will speak regularly with former pupils and members of the wider Pangbourne community, building relationships, reconnecting people with the College and helping us keep our alumni records accurate and up to date.

You will also play an important part in supporting the College's fundraising and development work, introducing alumni to opportunities to support the school’s Transforming Futures programme and helping to build a strong culture of giving within the Pangbourne community.

The successful candidate would ideally have a good knowledge of Pangbourne College and of the College’s history and values. You will have a confi dent and friendly telephone manner, a clear and engaging tone of voice and the ability to communicate professionally with a wide range of people. You will be comfortable holding conversations over the phone, building rapport and thinking on your feet.

PANG BOURNE

Key responsibilities:

Working as part of the Development & Community team, you will:

• Reconnect with alumni through friendly and engaging telephone conversations.

Build positive relationships with former pupils and members of the wider Pangbourne community.

• Support community and development activity by identifying opportunities to engage alumni and encourage their involvement.
• Keep our alumni database accurate, ensuring contact details and other important information are up to date.
• Have conversations about the College's Transforming Futures programme and explain ways in which alumni can support the College.
• Documenting conversations and updating information with a high level of attention to detail.
• Help the Development & Community team maintain strong, lasting relationships with our alumni community.

About you

You will be someone who genuinely enjoys talking to people. You will have a warm, confi dent and professional manner and the ability to make people feel comfortable quickly.

You will be:

• A confi dent and engaging communicator, in person and over the telephone.
• Friendly, personable and genuinely interested in people and their stories.
• Comfortable having conversations with a wide range of people and adapting your approach accordingly.
• A good listener who can think on your feet and respond naturally.

Organised and detail-oriented, with the ability to update a database.

• Professional and discreet when handling personal information.
• Positive and enthusiastic about Pangbourne College and its community.
• Ideally familiar with Pangbourne College, its history and its values — or willing to learn

Other

The above is only an outline of the tasks and responsibilities of the role. The post holder will carry out any other duties as may be reasonably required by his/her line manager

The job description and person specifi cation may be reviewed on an on-going basis in accordance with the changing needs of the department and College.

This job description and accompanying documentation do not form part of the employment contract.

Child Protection and Safeguarding Policy

It is the post holder’s responsibility for promoting and safeguarding the welfare of children. You will

PANG BOURNE

A community where you can flourish

comply with the Pangbourne College Child Protection and Safeguarding Policy, and the requirement to report to the Designated Safeguarding Lead any concerns relating to the safety or welfare of children.

Terms and Conditions of Service

The post holder will be required to comply with all policies and procedures issued by and on behalf of the College. The post holder will be subject to an Enhanced Disclosure and Barring Service Certifi cate.

The post holder will be required to participate in the College’s appraisal procedures as an appraisee and if applicable, as an appraiser.

The post holder will be required to attend statutory and mandatory training.

Information Security, Confi dentiality and Data Protection

During the course of employment the post holder may have access to, see or hear information of a confi dential nature and he/she will be required not to disclose such information. All personal identifi cation information must be held in the strictest confi dence and should be disclosed only to authorised people in accordance with the General Data Protection Regulation and the College’s Privacy Notice, unless explicit written consent has been given by the person identifi ed.

Equal Opportunities

The post holder must comply with and promote Equal Opportunities and avoid any behaviour which discriminates against others on the grounds of sex, disability, marital status, sexual orientation, age, race, colour, nationality, ethnic or national origin, religion, political opinion, trade union membership.

Health and Safety

Under the Health & Safety at Work etc Act 1974, it is the responsibility of individual employees at every level to take care of their own health and safety and that of others who may be affected by their own acts at work. This includes co-operating with the College and colleagues in complying with Health and Safety obligations to maintain a safe environment.

It is the fi rm policy of the College to promote a happy, professional, yet “family” atmosphere and to develop the potential of all pupils and staff. If ever there is a need to talk over aspects of school, or indeed home-related issues, please speak to your head of department or a colleague.
June 2026