Allocations Officer Care Coordinator

Wiltshire Council; Chippenham; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

Wiltshire Council is recruiting an Allocations Officer for the Reablement team in Chippenham. The role coordinates the delivery of the Reablement service, ensuring customers are assessed promptly and receive the right support to reach individual goals.

Working with Occupational Therapists, Reablement Workers, hospitals and care providers, you will manage schedules, allocate resources and monitor delivery to maintain high-quality care. Hybrid working is provided.

Qualifications

• The successful candidate will have a strong understanding of working with vulnerable people and delivering high-quality care.
• They will have experience coordinating and organising support services.
• They will have excellent communication, organisational and decision-making skills.

Responsibilities

• Coordinate and ensure timely assessment and delivery of the Reablement service.
• Manage schedules and allocate resources to meet goals and service quality.
• Monitor service delivery, support safe hospital discharges and care transitions.

Skills

Coordination

Communication

Organisational skills

Decision-making

Experience with vulnerable people

Education

Relevant qualification or equivalent experience

Job description

Salary:£30,023 - £32,046 per annum

Hours per week:37 hours

Interview date:To be confirmed upon shortlisting

Our Reablement team is looking for a allocations officer care co-ordinator. Reablement is a short-term, therapist-led service that helps people maintain or regain their independence. It provides advice, equipment, adaptations and targeted support, while encouraging the use of community and personal resources to achieve individual goals.

This role coordinates the effective delivery of the Reablement service, ensuring customers are assessed promptly and receive the right support and goals.

Working closely with Occupational Therapists, Reablement Workers, hospitals, brokerage services and care providers, the postholder will manage schedules, allocate resources, monitor service delivery, support safe hospital discharges and care transitions ensuring service quality is maintained.

The successful candidate will have a strong understanding of working with vulnerable people and delivering high-quality care, supported by a relevant qualification or equivalent experience. They will have experience coordinating and organising support services. They will have excellent communication, organisational and decision-making skills.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Samantha-Louise Bence, Team Leader, at [e-mail].

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.