Allocations Clerk

Northern Care Alliance NHS Foundation Trust; Salford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual leave allowance

Flexible working

Wellbeing hours

Job summary

Northern Care Alliance NHS Foundation Trust is seeking an Allocations Clerk to provide clerical support in a busy department. The role requires a self-motivated person with strong communication, organisational and interpersonal skills and a commitment to the Trust values.

The post involves allocating examinations using CRIS, ensuring timely reporting, and handling enquiries from staff and the public. A 7-day working pattern may be incorporated.

Qualifications

• Knowledge of CRIS, PAS and EPR systems.
• Ability to prioritise own workload and meet tight deadlines.
• Experience working in an office environment and with the public.

Responsibilities

• Use and access CRIS to allocate examinations to Radiologists, Reporting Radiographers and outsourcing providers.
• Check weekly that allocated examinations have been reported.
• Check vetting has been completed for all pools.
• Ensure radiological examinations are in the correct reporting pool.
• Keep reporting backlog down to 2 weeks where possible.
• Perform reception duties as required.
• Deal with enquiries regarding allocated examinations.
• Elevate urgency of reporting when required.
• Deal with enquiries of a sensitive nature.
• Attend Departmental meetings as required.
• Communicate effectively and empathetically with patients and relatives.
• Record patient data accurately in the Patient Administration System.

Skills

CRIS knowledge

Prioritisation

Public interaction

Office environment

Communication

Education

NVQ2 Clerical or equivalent

ECDL

Tools

CRIS

PAS

EPR

Job description

Northern Care Alliance NHS Foundation Trust

Allocations Clerk

The closing date is 18 November 2026

You will be required to provide clerical support within a very busy department, and you must be hard working and flexible. This post is varied, and we therefore seek a self-motivated person with good communication, organisational and interpersonal skills.

You will be committed to providing a high-quality service and understand fully the Trust Values when always dealing with the public and staff. In return we offer excellent opportunities for personal and professional development.The Trust is committed to 7 day working which may be incorporated into this post.

Main duties of the job

• To use and access CRIS (Computerised Radiology Information System) to allocate examinations to Radiologists, Reporting Radiographers and outsourcing providers
• Check weekly that allocated examinations have been reported
• Check vetting has been completed for all pools
• Ensure Radiological examinations are in the correct reporting pool
• Keep reporting backlog down to 2 weeks where possible
• To perform reception duties as and when required
• Deal with enquiries regarding allocated examinations
• To elevate the urgency of reporting when required
• Deal with enquires of a sensitive nature
• Attend Departmental meetings as and when required
• To communication effectively and empathetically with patients and relatives
• Access Patient Administration System when required to accurately record and collect patient data, ensuring errors are clearly identified and corrected including patient demographics

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and collaborating closely with local authorities and key partners. We believe in our power and potential to make a difference and we are always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Qualifications & Training

• NVQ2 Clerical or equivalent experience
• ECDL

Knowledge, Skills & Experience

• Knowledge of CRIS, PAS and EPR
• Ability to prioritise own workload and work to tight deadlines
• Ability to deal effectively with confrontational/challenging situations
• Ability to transfer information accurately
• Experience working in an office environment
• Previous clerical experience
• Experience of working with the Public preferably working in a hospital environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Northern Care Alliance NHS Foundation Trust