All Age Continuing Care Business Co-Ordinator

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; England; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Flexible hybrid working

Interview-stage flexible working

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a Business Co‑Ordinator in the Children and Young People Continuing Care Team. You will provide comprehensive business and administrative support for service delivery, governance and improvement, including for Section 117 Aftercare funding, in a role that blends office work with frontline collaboration.

The post requires a degree or equivalent experience, with hybrid working offered.

Qualifications

• Degree in a relevant subject is required or equivalent experience.

Responsibilities

• Provide business and administrative support across the CYP Continuing Care service, including for children eligible for Section 117 Aftercare funding.
• Monitor contract performance, outputs and outcomes, including quality validation with providers and ICB colleagues.
• Undertake due diligence and quality assurance for new providers and services.
• Apply programme management principles to identify, monitor and mitigate risks.
• Escalate quality, compliance, financial, workforce and reputational risks as appropriate.
• Analyse, report and present information accurately across agreed work programmes.
• Maintain databases, project management systems and administrative resources.
• Handle highly confidential information in line with organisational policies.
• Support internal and external communications with teams, stakeholders and communications colleagues.
• Record and elevate complaints and concerns where necessary.
• Participate in internal and external audits as required.
• Support, mentor and encourage continuous improvement within the team.

Education

Degree in a relevant subject

Job description

This Business Co-Ordinator post sits in the Children and Young People Continuing Care Team, part of the All-Age Continuing Care Service run by Hampshire and Isle of Wight Healthcare NHS Foundation Trust. The work is comprehensive business and administrative support for service delivery, performance, governance and improvement, including for children eligible for Section 117 Aftercare funding. It serves children and young people with complex health needs, working alongside the Head of Service and partners across the wider system, with hybrid working offered. A degree or equivalent specialist experience is required.

What the job involves

• Provide business and administrative support across the CYP Continuing Care service, including for children eligible for Section 117 Aftercare funding
• Monitor contract performance, outputs and outcomes, including quality validation with providers and ICB colleagues
• Undertake due diligence and quality assurance for new providers and services
• Apply programme management principles to identify, monitor and mitigate risks
• Escalate quality, compliance, financial, workforce and reputational risks as appropriate
• Analyse, report and present information accurately across agreed work programmes
• Maintain databases, project management systems and administrative resources
• Handle highly confidential information in line with organisational policies
• Support internal and external communications with teams, stakeholders and communications colleagues
• Record and elevate complaints and concerns where necessary
• Participate in internal and external audits as required
• Support, mentor and encourage continuous improvement within the team

What’s required

Qualifications

• Degree in a relevant subject, or equivalent experience working at a similar level in a specialist area

What’s offered

• Flexible hybrid working
• Flexible working requests discussed as part of the interview process