All Age Continuing Care Business Co-Ordinator

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Fareham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a Business Coordinator to join the CYP Continuing Care Team. You will support service delivery, governance and improvement, working with the Head of Service and a wide range of partners to deliver high-quality, family-centered care for children and young people with complex needs.

The role offers hybrid working, with opportunities to develop across information management, reporting, and administrative functions to support the

Qualifications

• Proven ability to communicate with internal & external stakeholders.
• Ability to manage highly confidential information in line with policy.
• Proficient in analysing data, preparing reports and presenting findings.
• Experience maintaining databases and project management systems to support services.

Responsibilities

• Support internal and external communications in collaboration with teams, stakeholders, and communications colleagues.
• Handle highly confidential information in accordance with organisational policies.
• Analyse, report, and present information accurately across agreed work programmes.
• Maintain databases, project management systems, and administrative resources to support service delivery.
• Support staff development and continuous improvement within the CYP Continuing Care team.
• Participate in risk, quality and governance activities as required.

Skills

Communication skills

Confidentiality & data handling

Analytical reporting

Database management

Project coordination

Job description

Are you passionate about improving outcomes for children, young people and their families? Are you looking for an opportunity to develop your career within a rewarding and dynamic healthcare environment? We are seeking an experienced and motivated Business Coordinator to join our Children and Young People (CYP) Continuing Care Team, part of the wider All-Age Continuing Care Service across Hampshire and the Isle of Wight. This is an exciting opportunity to support the delivery of high-quality, person-centred services for children and young people with complex health needs. Working closely with the Head of Service, clinical and operational colleagues, and a wide range of partners and stakeholders, you will play a key role in supporting service delivery, performance, governance, and service improvement. We offer flexible hybrid working within a supportive and collaborative team. Our vision is to commission and enable high-quality, family-centred healthcare that is innovative, equitable, effective, and focused on achieving the best outcomes. The successful candidate will provide comprehensive business and administrative support across the CYP Continuing Care service, including support for children and young people eligible for Section 117 Aftercare funding. If you are organised, proactive, and committed to making a difference, we would love to hear from you., Information Management

• Support internal and external communications in collaboration with teams, stakeholders, and communications colleagues.
• Handle highly confidential information in accordance with organisational policies.
• Analyse, report, and present information accurately across agreed work programmes.
• Maintain databases, project management systems, and administrative resources to support service delivery.

Professional and Personal Development

• Research community resources that promote health and wellbeing outcomes.
• Support, mentor, and encourage continuous improvement within the team.
• Take responsibility for personal development, including appraisal, training, and competency development.
• Contribute to and maintain a positive learning environment.

Risk Management

• Apply programme management principles to identify, monitor, and mitigate risks.
• Escalate potential quality, compliance, financial, workforce, and reputational risks appropriately.
• Manage risks within areas of responsibility, including workforce capability and training.
• Ensure complaints and concerns are recorded and escalated where necessary.
• Participate in internal and external audits as required.

Quality and Patient Safety

• Contribute to NHS All Age Continuing Care strategies, policies, and wider ICB objectives.
• Undertake due diligence and quality assurance processes for new providers and services.
• Monitor contract performance, outputs, and outcomes, including quality validation activities with providers and ICB colleagues.
  Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care. We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support. Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence