Alarm Optimisation Analyst - SCADA & Data (Fixed-Term)

South West Water; Exeter; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Generous holiday allowance plus bankH

Discretionary Bonus

Competitive Contributory Pension

Share-save Scheme

Health benefits

Wellbeing support programmes

Group Discounts

Cycle to Work Scheme

Financial support services

Job summary

South West Water in Exeter is seeking an Alarm Optimisation Technical Assistant to support a major rationalisation programme across Sewage Pumping Stations and Sewage Treatment Works. You will review, re-prioritise, label, and optimise alarm configurations in the SCADA system, aligned with Alarm Philosophy and EEMUA standards, and contribute to documentation and reporting.

You will work with operational teams, assist with data extraction, maintain audits, support workshops, and help deliver

Qualifications

• HNC/HND or equivalent experience in a relevant technical discipline (e.g., Engineering, Environmental Science, Computer Science, Information Systems).
• Strong analytical and data management skills.
• Experience working with SCADA systems or similar industrial control systems.
• Proficiency in Microsoft Excel, Power BI, and data visualisation tools.
• Excellent attention to detail and documentation accuracy.
• Strong communication and stakeholder engagement abilities.

Responsibilities

• Data & Technical Support - Extract, review, and validate alarm configuration data using SCADA, Asset Data Portal, and other systems.
• Assist with the application of Alarm Prioritisation, Labelling, and Optimisation processes.
• Document configuration changes and ensure alignment with technical and operational standards.
• Reporting & Analysis - Use tools such as Power BI, Datamart, and Strumap to support performance tracking and reporting.
• Produce clear, accurate reports on alarm distribution, nuisance alarms, and action rates.
• Identify anomalies and escalated technical issues to the OT Technician or Alarm Optimisation Manager.
• Stakeholder Support - Provide administrative and technical support during workshops, site reviews, and training sessions.
• Liaise with Waste Area and Treatment/Pump Managers to gather site-specific information.
• Maintain clear communication with Control Room and field operations staff regarding rationalisation progress.
• Project Delivery - Support the delivery of rationalisation milestones across SPS and STW sites.
• Maintain accurate project documentation, databases, and audit trails.
• Contribute to lessons learned and continuous improvement initiatives.

Skills

Data analysis

Alarm optimisation

SCADA knowledge

Stakeholder engagement

Education

HNC/HND or equivalent

Tools

SCADA systems

Power BI

Datamart

Strumap

Job description

South West Water in Exeter is seeking an Alarm Optimisation Technical Assistant to support a major rationalisation programme across Sewage Pumping Stations and Sewage Treatment Works. You will review, re-prioritise, label, and optimise alarm configurations in the SCADA system, aligned with Alarm Philosophy and EEMUA standards, and contribute to documentation and reporting.

You will work with operational teams, assist with data extraction, maintain audits, support workshops, and help deliver