Alarm Optimisation Assistant - Data & Power BI

Pennon Group; Plympton; On-site; GBP 32,000 - 42,000; Full time

Job summary

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services. Pennon Group is a leader in the UK water sector and supports an Alarm Optimisation Technical Assistant to back a major rationalisation programme across SPS and STW sites.

The role is fixed-term for an initial 1 year. You will use Power BI, Datamart and Strumap to track performance, produce reports, and support workshops with site teams.

Qualifications

• HNC/HND or equivalent in engineering, environmental science, computer science or information systems.
• Strong analytical and data management skills with experience in industrial data workflows.
• Experience with SCADA or similar industrial control systems; proficient in Excel and Power BI.

Responsibilities

• Use tools to support performance tracking and reporting.
• Produce clear reports on alarm distribution, nuisance alarms, and action rates.
• Identify anomalies and escalate issues to the OT Technician or Alarm Optimisation Manager.
• Provide administrative and technical support during workshops, site reviews, and training sessions.
• Liaise with Waste Area and Treatment/Pump Managers to gather site-specific information.
• Maintain clear communication with Control Room and field operations staff regarding rationalisation progress.
• Support the delivery of rationalisation milestones across SPS and STW sites.
• Maintain accurate project documentation, databases, and audit trails.
• Contribute to lessons learned and continuous improvement initiatives.

Skills

Analytical skills

Data management

SCADA

Excel

Power BI

Data visualisation

Attention to detail

Documentation

Communication

Stakeholder engagement

Education

HNC/HND or equivalent

Tools

Power BI

Datamart

Strumap

Job description

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services. Pennon Group is a leader in the UK water sector and supports an Alarm Optimisation Technical Assistant to back a major rationalisation programme across SPS and STW sites.

The role is fixed-term for an initial 1 year. You will use Power BI, Datamart and Strumap to track performance, produce reports, and support workshops with site teams.