Aladdin Services VP - Platform Solutions & Client Ops

BNY; Greater London; On-site; GBP 120,000 - 190,000; Full time

Job summary

BNY is seeking an Aladdin Services Analyst - Vice President to support the implementation, optimization, and ongoing servicing of BlackRock Aladdin solutions for clients and internal stakeholders. The role blends business analysis with technology coordination to ensure effective use of the Aladdin platform across front-, middle-, and back-office workflows.

You will work with portfolio managers, traders, risk teams, operations, and tech partners to gather requirements, investigate issues, and

Qualifications

• Bachelor's degree or equivalent in a related field.
• Experience in asset management, investment operations or platform support.
• Working knowledge of BlackRock Aladdin or similar platforms.
• Understanding of front-to-back investment lifecycle: trade capture, order management, portfolio compliance, settlements, reconciliations, performance and risk reporting.
• Strong analytical and problem-solving skills.
• Experience gathering business requirements and supporting system/process change.
• Excellent communication with business and technical stakeholders.
• Strong Excel skills; familiarity with SQL, Python, or data analysis tools.
• Ability to manage multiple priorities in a deadline-driven environment.
• High attention to detail and strong control mindset.

Responsibilities

• Support day-to-day client servicing and operational activities related to the Aladdin platform.
• Analyze business requirements and translate them into functional specifications.
• Assist with Aladdin implementation, onboarding, configuration, and testing activities.
• Investigate production issues, perform root cause analysis, and coordinate resolution with internal and external teams.
• Monitor workflows, data quality, reconciliations, and exception management across investment operations processes.
• Partner with stakeholders to improve platform usage, operational efficiency, and reporting capabilities.
• Support process mapping, documentation, and creation of standard operating procedures.
• Conduct user acceptance testing (UAT) for system enhancements, upgrades, and change requests.
• Provide training and guidance to users on Aladdin workflows, tools, and best practices.
• Prepare management reports, service updates, KPI tracking, and client-facing materials where needed.
• Liaise with technology, data, and vendor teams to support interfaces, feeds, and system integrations.
• Ensure activities are completed in line with risk, control, compliance, and governance requirements.

Skills

Analytical skills

Problem solving

Communication skills

Time management

Attention to detail

Stakeholder management

Excel

Education

Bachelor's degree in Finance, Economics, Business, Accounting, Computer Science, or related field

Tools

SQL

Python

Data analysis tools

Job description

BNY is seeking an Aladdin Services Analyst - Vice President to support the implementation, optimization, and ongoing servicing of BlackRock Aladdin solutions for clients and internal stakeholders. The role blends business analysis with technology coordination to ensure effective use of the Aladdin platform across front-, middle-, and back-office workflows.

You will work with portfolio managers, traders, risk teams, operations, and tech partners to gather requirements, investigate issues, and