Airside - Sales Assistant

Funky Pigeon; Harlington Corner; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in retail, Funky Pigeon, is seeking a Sales Assistant to deliver exceptional customer service and maintain store standards. The role requires 5 years of references and includes responsibilities such as stock replenishment and teamwork. Join us to enhance the customer experience in a dynamic environment.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Qualifications

• 5 years of continuous references required.
• Criminal Records Bureau Check to be completed.
• Photographic ID required.

Responsibilities

• Deliver exceptional customer service.
• Carry out stock replenishment.
• Maintain store standards and displays.
• Support colleagues and be a team player.

Skills

Customer Service

Teamwork

Communication

Adaptability

Job description

As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to maintain our store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

Airport Requirements:

1. 5 years of continuous references – to gain an airport pass, you will need to provide 5 years’ worth of employment or education references without any gaps.
2. Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
3. Photographic ID, such as a passport or UK Driving Licence.

What being a Sales Assistant is all about:

1. Delivering exceptional customer service to all our customers.
2. Carrying out stock replenishment and ensuring all areas of the store remain tidy and inviting.
3. Maintaining high standards of display and visual merchandising to help customers find what they’re looking for easily.
4. Supporting colleagues and being a team player.

What our Stores would love to see:

1. A passion for providing customers with an exceptional in-store experience.
2. Confidence in communicating within the team.
3. Motivation to achieve high standards and results.
4. Adaptability to meet company requirements and goals.

How we reward our teams:

We recognize your hard work in making WHSmith a success and keeping our customers happy. Along with your salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals from retail partners to help you save money and create memories—whether enjoying a meal, an adventure, or tickets to the latest blockbuster.

Our Employee Assistance Programme also provides support and guidance for your wellbeing—covering physical, mental, and financial health.

About us:

WHSmith has a remarkable heritage and is expanding, especially in airports, hospitals, rail stations, and motorway services. Our goal is simple: to offer our products to everyone on their journeys. Our InMotion brand, a leader in digital accessories, continues to grow, providing an excellent customer experience with the latest tech. We’ve built strong partnerships with M&S and Costa Coffee to broaden our offerings across the UK. As we progress, our aim remains to make every one of life’s journeys better!

WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.