Airside Retail Sales Associate — Customer Experience Pro

WHSmith Careers; Newcastle upon Tyne; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Job summary

WHSmith is hiring a Sales Assistant to deliver exceptional customer service and work either independently or as part of a team to uphold our store standards in Newcastle upon Tyne. The role includes maintaining stock, attractive merchandising, and a supportive team environment.

We value someone who is passionate about customer experience, communicative within the team, and motivated to meet high standards and targets.

Qualifications

• A passion for delivering exceptional customer experiences.
• Confident in communicating within a team.
• Motivated to achieve high standards and results.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep areas tidy and inviting.
• Maintain high standards of display and visual merchandising to help customers find items easily.
• Be an active team member and support colleagues.

Job description

WHSmith is hiring a Sales Assistant to deliver exceptional customer service and work either independently or as part of a team to uphold our store standards in Newcastle upon Tyne. The role includes maintaining stock, attractive merchandising, and a supportive team environment.

We value someone who is passionate about customer experience, communicative within the team, and motivated to meet high standards and targets.