Airside Sales & Customer Experience Pro

Whsmith; Callerton; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Retail partner deals

Employee Assistance Programme

Job summary

WHSmith is seeking a Sales Assistant to provide exceptional customer service, help maintain a clean and inviting store environment, and support customers and colleagues alike. The role requires attention to display standards and a willingness to contribute to a positive shopping experience.

The position includes airport-specific requirements and guidance on references, safeguarding checks, and valid photo ID, reflecting WHSmith's focus on security and reliability across locations.

Qualifications

• Experience delivering customer service in-store.
• Ability to replenish stock and maintain a tidy, inviting shop.
• Willingness to meet company standards and deliver great service.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store areas tidy and inviting.
• Ensure display and merchandising standards help customers find what they want.
• Be an active team member and support colleagues.

Skills

Customer service

Communication

Teamwork

Adaptability

Job description

WHSmith is seeking a Sales Assistant to provide exceptional customer service, help maintain a clean and inviting store environment, and support customers and colleagues alike. The role requires attention to display standards and a willingness to contribute to a positive shopping experience.

The position includes airport-specific requirements and guidance on references, safeguarding checks, and valid photo ID, reflecting WHSmith's focus on security and reliability across locations.