Airport Store Sales Associate - Customer Experience

Monsoon Accessorize; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Unsocial hours premium (midnight to 6:

Free staff parking at the airport

Staff uniform allowance

Generous staff discount across all our

Birthday leave

Job summary

Monsoon Accessorize is looking for a Sales Associate at Edinburgh Airport to deliver exceptional customer experiences with our accessory range. You will be part of a friendly team, helping customers across varied airport trading hours and contributing to a welcoming store environment.

You will join a brand committed to inclusivity and ethical values, with a focus on teamwork, flexibility, and delivering excellent service to every visitor.

Qualifications

• Customer-focused and able to create an exceptional in-store experience.
• Excellent communication skills and a positive attitude.
• Demonstrates passion for the Monsoon Accessorize brand.
• Values enthusiasm, integrity, and a desire for success.

Responsibilities

• Be a true brand ambassador and work as part of a team to drive store performance through outstanding customer service.
• Promote and deliver piercing services to customers as required by the role.
• Be flexible to support other stores and team members to achieve common goals.
• Foster an inclusive environment, promoting equality and kindness within the team.

Skills

Customer focus

Communication skills

Brand passion

Enthusiasm and integrity

Job description

Monsoon Accessorize is looking for a Sales Associate at Edinburgh Airport to deliver exceptional customer experiences with our accessory range. You will be part of a friendly team, helping customers across varied airport trading hours and contributing to a welcoming store environment.

You will join a brand committed to inclusivity and ethical values, with a focus on teamwork, flexibility, and delivering excellent service to every visitor.