Sales Associate (Part Time) - Gatwick Airport Monsoon

Monsoon; Crawley Down; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Staff discount up to 50%

Company bonus scheme

Generous staff discount across our…

Free airport parking for part-time

Job summary

Monsoon at Gatwick Airport is hiring Sales Associates to deliver exceptional customer experiences in a fast-moving retail environment. You will help customers find products, share fashion knowledge, and contribute to store performance with a friendly, proactive approach.

Part-time role requiring flexibility across the trading week; benefits include discounts, bonus schemes and staff perks. Join a brand that values inclusivity and great service.

Qualifications

• Passion for delivering outstanding customer service.
• Positive, proactive attitude and willingness to learn.
• Strong communication skills and confidence engaging with customers.
• Ability to thrive in a fast-paced airport retail environment.
• Team player who takes pride in creating great shopping experiences.

Responsibilities

• Creating a warm, welcoming and memorable experience for every customer.
• Delivering exceptional customer service with energy, enthusiasm and confidence.
• Using product knowledge to inspire customers and recommend suitable products.
• Identifying opportunities for add-on and linked sales to drive store performance.
• Staying up to date with promotions, campaigns and new product launches.
• Working with the team to achieve sales targets and commercial success.
• Maintaining high standards of housekeeping, organisation and stock replenishment.
• Ensuring the store looks its best by following visual merchandising standards.
• Promoting an inclusive and supportive working environment.

Skills

Customer service

Communication

Team player

Proactive attitude

Retail experience

Job description

Hours / Duration:

Part time - 8 hours Closing date: 30/11/2026

Have you ever received an exceptional retail experience while travelling and thought, "I'd love to be part of a team like that"?
If so, now's your chance to join a first-class fashion brand at one of the UK's busiest airports.

Gatwick Airport Monsoon is looking for enthusiastic and customer-focused Sales Associates to join our team. Whether you're starting your retail journey or bringing valuable experience, we're looking for passionate team players who love delivering great service and creating memorable customer experiences.

What you'll be doing:

• Creating a warm, welcoming and memorable experience for every customer.
• Delivering exceptional customer service with energy, enthusiasm and confidence.
• Using your product knowledge to inspire customers and recommend products that suit their needs.
• Identifying opportunities for add-on and linked sales, helping customers complete their look while driving store performance.
• Staying up to date with promotions, campaigns and new product launches.
• Working collaboratively with your team to achieve sales targets and deliver commercial success.
• Maintaining high standards of housekeeping, organisation and stock replenishment.
• Ensuring the store always looks its best by following visual merchandising standards and guidelines.
• Promoting an inclusive and supportive working environment where everyone feels valued and respected.

What we're looking for:

• A passion for delivering outstanding customer service.
• A positive, proactive attitude and a willingness to learn.
• Strong communication skills and confidence engaging with customers.
• The ability to thrive in a fast-paced airport retail environment.
• A team player who takes pride in creating great shopping experiences.

Your Working Hours

You'll work your contracted hours each week, with shifts scheduled across our trading week from Sunday to Saturday. As an airport store, flexibility is key, and during busy trading periods or to provide holiday cover, there may be opportunities to work additional hours. You may also be asked to support neighbouring stores and wider teams when required.

We understand that everyone has commitments outside of work, so if you have specific availability or preferences, talk to us - we'll always do our best to accommodate where possible.

What's in it for you?

We believe in rewarding our colleagues and offering benefits that make a difference:

• Competitive salary plus an additional unsocial hours premium for shifts worked between midnight and 6am
• Company Bonus Scheme - rewarding you for helping deliver great results
• Generous staff discount of up to 50% across our collections
• Seasonal Uniform Allowance - showcase your favourite Accessorize styles while you work
• Free airport parking for full-time colleagues
• Pension scheme, life assurance and other core benefits
• Access to our benefits platform offering discounts, wellbeing support, financial guidance and much more
• Long service recognition and rewards
• Holiday entitlement, plus an additional day off to celebrate your birthday*
• Refer a Friend Scheme - earn a bonus when you successfully introduce new colleagues to the business

Important Information

This role is based at Gatwick Airport. Due to airport security requirements, all applicants must:

• Be aged 18 years or over
• Be able to work a variety of shifts across the airport's operating hours (03:30am - 21:00pm)
• Be eligible to complete and pass the required pre-employment checks

As part of the recruitment process, successful candidates will be required to complete:

• A Basic Criminal Record Check (CRC)
• A DBS check
• Airport security clearance checks
• Verification of a full five-year employment, education and/or activity history prior to employment

At Monsoon Accessorize, we care as much about how we work as what we do. We're building a team where everyone feels welcome, valued and able to be themselves. We would love to hear from people of all backgrounds and experiences, and we're proud to be an equal opportunity employer.