Airport Lounge Guest Experience Host

BaxterStorey; Hounslow; On-site; GBP 41,061,000 - 48,216,000; Full time

Benefits offered by this job

28 Days holiday including bank abs

Birthday off

Pension and life insurance

Free meals on shift

Cycle to work scheme

Discounts on Perkbox app

Employee assistance programme

Job summary

BaxterStorey at Heathrow Airport is seeking a capable food service assistant to join our contract catering team. You will work a mix of early and late shifts, starting as early as 04:30 and finishing by 22:30, with each shift lasting eight hours.

In this role you will uphold high standards, greet guests, assist with food preparation, keep areas clean, and deliver friendly, efficient service. A photographic ID and airside pass are required due to airport location.

Qualifications

• Have a contagious passion for food and/or customer service.
• You draw satisfaction from working within a collaborative and inclusive team environment.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Previous experience in a similar role, especially in the food service industry, is often a plus.
• Some knowledge of food safety and sanitation practices.

Responsibilities

• Ensure that customers are given a prompt and efficient service.
• Assist in the preparation of food and snacks.
• Keep the kitchen and restaurant areas in a clean and tidy state at all times.
• Provide a friendly, efficient and hygienic service to all customers.
• Please note that this role is based at an international airport and therefore successful applicants will require photographic ID and pass a basic disclosure which we will apply for.

Skills

Food passion

Customer service

Team player

Adaptability

Food safety knowledge

Tools

Food preparation

Job description

BaxterStorey at Heathrow Airport is seeking a capable food service assistant to join our contract catering team. You will work a mix of early and late shifts, starting as early as 04:30 and finishing by 22:30, with each shift lasting eight hours.

In this role you will uphold high standards, greet guests, assist with food preparation, keep areas clean, and deliver friendly, efficient service. A photographic ID and airside pass are required due to airport location.