Airlines & MRO Engagement Lead - On-site Global Projects

ICF International; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

ICF International is seeking an Engagement Manager to lead day-to-day projects for our Airlines & MRO team, focusing on operational improvement strategies and digital transformation. The role emphasizes on-site client engagement and delivering complex solutions across a global client base.

You will guide and develop junior staff, manage budgets, and collaborate with senior leaders to grow relationships and drive proposals, all within a cross-functional aviation practice based in London.

Qualifications

• Degree educated from a reputable institution.
• 5+ years of work experience in the aviation or strategic consulting sector with a focus on airline operations & MRO.
• Proficiency with Microsoft Office Suite (PowerPoint, Word & Excel).
• Ability and willingness for extensive international travel.

Responsibilities

• Act as the day-to-day point of contact with Clients. This role is expected to require significant time on-site.
• Build long-term trusted relationships with Clients, supporting ICF's Account Managers.
• Stakeholder management, balancing the needs of the Client, partners and the ICF team.
• Manage the development of reports and presentations to synthesize and explain analyses.
• Manage consulting teams and ensure timely delivery of solutions on complex client-based projects.
• Cultivate a high performing and inclusive team, mentoring and training junior staff.
• Build and maintain a culture of collaboration, both within Aviation and across ICF.
• Develop project budgets, scopes of work and manage risk throughout the project lifecycle.
• Support business development initiatives by building a network of client relationships.

Skills

Project management

Client relationship management

Stakeholder management

Team leadership

Communication skills

International travel

Education

Bachelor's degree

Tools

PowerPoint

Excel

Word

Job description

ICF International is seeking an Engagement Manager to lead day-to-day projects for our Airlines & MRO team, focusing on operational improvement strategies and digital transformation. The role emphasizes on-site client engagement and delivering complex solutions across a global client base.

You will guide and develop junior staff, manage budgets, and collaborate with senior leaders to grow relationships and drive proposals, all within a cross-functional aviation practice based in London.