Airline Ops Tech BA - Hybrid (12-Month), AI-Driven

Deerfoot IT Resources Limited

Hounslow

Hybrid

GBP 46,000 - 77,000

Full time

5 days ago

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Job summary

Deerfoot IT Resources Limited is seeking a Technical Business Analyst for a 12-month contract in Hounslow, hybrid with 50% on-site time. You will translate messy operational problems into clear requirements for an engineering team, working within agile product teams to deliver airline operations software.

The role emphasizes refining workflows, analyzing APIs, data flows and system interactions, and validating designs with diverse stakeholders.

Qualifications

Degree in Computer Science, Engineering, Information Systems or a related field.
3+ years in Technical Business Analysis or related roles within Agile teams.
Experience defining functional and technical requirements for enterprise software, with a solid grasp of APIs, integrations and data models.
Strong analytical skills and the ability to explain complex operational scenarios to technical and non-technical stakeholders.
Experience using AI-assisted tools for analysis, documentation or solution design.

Responsibilities

Refining business requirements and customer workflows into user stories, business rules, process flows, acceptance criteria and functional specifications.
Analysing APIs, integrations, data flows and system interactions across interconnected products and services.
Validating requirements and solution designs with Product Managers, Architects, UX Designers, Engineers, domain experts and customers.
Supporting backlog refinement, design reviews, functional validation, testing and release readiness.
Investigating product issues, carrying out root cause analysis and recommending improvements.
Producing clear specifications, process models, data mappings and decision records.