Air Imports Specialist — Pharma Temp-Sensitive

David Charles Associates Limited; Hounslow; On-site; GBP 28,000 - 32,000; Full time

Job summary

David Charles Associates Limited is seeking an Air Imports Clerk in the London Heathrow area to focus on temperature sensitive biological and pharmaceutical shipments. You will join an existing team of Customer Ops Agents and manage quotes, bookings, and paperwork with an emphasis on accuracy and service.

The role requires driving, flexibility with hours, and the ability to work to deadlines while maintaining exceptional customer service levels.

Qualifications

• Experience in air freight imports is preferred.
• Experience with customs documentation is an advantage.
• Strong customer service skills and ability to meet deadlines.

Responsibilities

• Prepare and present quotes for Air & Road consignments.
• Provide excellent customer service for verbal and written communications.
• Complete assigned tasks within agreed timeframes.
• Book and process sales according to customer and company timelines.
• Maintain data and security integrity for customer and company information.

Job description

David Charles Associates Limited is seeking an Air Imports Clerk in the London Heathrow area to focus on temperature sensitive biological and pharmaceutical shipments. You will join an existing team of Customer Ops Agents and manage quotes, bookings, and paperwork with an emphasis on accuracy and service.

The role requires driving, flexibility with hours, and the ability to work to deadlines while maintaining exceptional customer service levels.