Air Import Specialist

White Recruitment Limited; Altrincham; On-site; GBP 32,000 - 40,000; Full time

Job summary

White Recruitment Limited is seeking an experienced Air Freight Specialist to join a well-established freight forwarding business in Manchester. You will manage air import, export and cross-trade shipments from start to finish, coordinating with airlines, overseas partners and internal teams to ensure compliant, timely deliveries.

You will handle customs clearances, prepare documentation, provide quotations and build strong customer relationships while identifying opportunities for account

Qualifications

• End-to-end air freight forwarding experience.
• Strong knowledge of air import and export operations.
• CDS customs clearance knowledge is advantageous.
• Excellent customer service and communication skills.
• Strong organisation and attention to detail.
• Ability to manage multiple shipments in a fast-paced environment.
• Experience using CargoWise is beneficial.

Responsibilities

• Manage air import, export and cross-trade shipments from start to finish.
• Book freight with airlines and overseas partners.
• Complete customs clearances and prepare shipping documentation.
• Liaise with customers, carriers, and overseas offices.
• Provide quotations and pursue commercial opportunities.
• Track shipments and provide proactive updates.
• Maintain accurate shipment records and costing/invoicing.
• Build strong customer relationships and identify growth opportunities.
• Resolve operational issues and maintain high service levels.

Skills

Air freight experience

Air import/export

Customer service

Communication

Organisation

Multitasking

Attention to detail

Tools

CargoWise

Job description

Air Freight Specialist

Location: Manchester
Salary: Up to £36,000 DOE
Job Type: Permanent

The Opportunity

We are recruiting for an experienced Air Freight Specialist to join a well-established and growing freight forwarding business in Manchester.

This is an excellent opportunity to join a privately owned logistics provider with a strong reputation for customer service, operational quality and developing its people. Due to continued growth, they are looking to strengthen their Manchester operation with an experienced air freight professional who can confidently manage shipments from start to finish.

You will take ownership of a varied portfolio of air import, export and cross-trade shipments, working closely with customers, airlines, overseas agents and internal teams to ensure freight moves efficiently and compliantly.

The Role

You will be responsible for:

• Managing air import, export and cross-trade shipments from start to finish

• Booking freight with airlines and overseas partners

• Completing customs clearances and preparing shipping documentation

• Liaising with customers, carriers, handling agents and overseas offices

• Providing quotations and following up on commercial opportunities

• Tracking shipments and providing proactive customer updates

• Completing costing, invoicing and maintaining accurate shipment records

• Building strong customer relationships and identifying opportunities for account growth

• Resolving operational issues and ensuring a consistently high level of service

Requirements

We are looking for someone with:

• Previous end-to-end Air Freight forwarding experience

• Good knowledge of both air import and export operations

• Customs clearance experience, with CDS knowledge advantageous

• Strong customer service and communication skills

• Excellent organisation and attention to detail

• The ability to manage multiple shipments within a fast-paced environment

• Experience using CargoWise would be beneficial

What’s On Offer

• Salary up to £36,000, depending on experience

• Opportunity to join a stable and growing freight forwarding business

• Supportive and collaborative working environment

• Genuine opportunities for career development and progression

• Long-term opportunity within a business that values and invests in its people

If you are an experienced Air Freight Operator looking for your next opportunity in Manchester and want to join a business where you can take ownership, develop and progress, we would be keen to hear from you.