Air Freight Capacity Lead — Carrier Relations & Forecasting

First Call Contract Services Limited; Hounslow; On-site; GBP 40,000 - 50,000; Full time

Job summary

First Call Contract Services Limited is seeking an Air Freight Capacity Supervisor/Manager in Hounslow. The role oversees air freight capacity, airline relationships, and day-to-day export operations, driving efficiency and service levels while leading the team.

You will work in a hands‑on supervisory role with experience in air freight, export logistics or freight forwarding, linking airline capacity management, forecasting and customs procedures to daily operations and international shipments.

Qualifications

• Experience in air freight, export logistics or freight forwarding.
• Knowledge of airline capacity management, allocations and forecasting.
• Understanding of customs procedures and international shipping documentation.
• Experience with CDS customs entry system.

Responsibilities

• Supervise the team to complete daily tasks accurately and on time.
• Monitor and audit documents for accuracy and compliance.
• Manage airline relationships, space allocation and bookings.
• Negotiate airline capacity and rates with carriers.
• Forecast daily volumes and support forward planning.
• Coordinate transport schedules with internal teams.
• Maintain records of export transactions and CDS entries.
• Investigate and resolve customs or capacity issues.
• Support continuous improvement in the department.

Skills

Air freight operations

Airline capacity management

Volume forecasting

Export documentation

Team leadership

Negotiation

Freight cost awareness

Tools

CDS customs entry system

Job description

First Call Contract Services Limited is seeking an Air Freight Capacity Supervisor/Manager in Hounslow. The role oversees air freight capacity, airline relationships, and day-to-day export operations, driving efficiency and service levels while leading the team.

You will work in a hands‑on supervisory role with experience in air freight, export logistics or freight forwarding, linking airline capacity management, forecasting and customs procedures to daily operations and international shipments.