Air Export Coordinator

American President Lines; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a forward-thinking logistics provider as an Air Export Coordinator in London, where your expertise in freight forwarding will shine. This role involves managing export operations, ensuring customer satisfaction, and maintaining operational excellence. You will thrive in a dynamic environment that values innovation and personal growth. With a competitive benefits package and a culture of recognition, this is your chance to make a significant impact in the logistics industry. If you're ready to take on a challenging and rewarding career, we invite you to apply and grow with us!

Benefits

Competitive Annual Leave

Holiday Buy Scheme

Pension

Life Assurance

Employee Benefits Platform

Gym Membership Discounts

Qualifications

• Proven experience in freight forwarding or air operations is essential.
• Strong IT skills with proficiency in MS Excel and Word are required.

Responsibilities

• Manage export operations ensuring seamless service delivery.
• Book shipments, handle customs entries, and liaise with airlines.

Skills

Freight Forwarding Experience

Attention to Detail

Customer Service Skills

IT Literacy

Education

Experience in Air Operations

Experience in Pharmaceutical or Aerospace Sectors

Tools

Microsoft Excel

Microsoft Word

Job description

London, GB

Air Export Coordinator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Our Air Operations team based in Heathrow, London have an exciting opportunity for a customer focused Air Export Coordinator, where you will be responsible for the daily delivery of superior customer and operational service.

This role will see you working 4 on 4 off shift - 18:30 - 06:30.

WHAT ARE YOU GOING TO DO?

Reporting into the Air Export Supervisor you will take ownership of the export operations ensuring the seamless delivery of services and maintaining consistency throughout the process.

1. Arrange shipments as per customer instructions following customer SOP/Quotation.
2. Open job files and arrange collections.
3. Book all shipments with the airlines.
4. Handle tie ups by ensuring secure cargo and handover to transport.
5. Complete customs entries in accordance with compliance of HMRC and the Master Airway Bill.
6. Liaise with airlines and handling agents.
7. Support customers with costing and invoicing.
8. Oversee shipment status, identify and ensure resolution of active shipment incidents.
9. Act as internal & customer facing front end to all operational process on active shipment.

WHAT ARE WE LOOKING FOR?

To be successful in your application you will have proven experience of working within a freight forwarding or air operations environment ideally within pharmaceutical or aerospace sectors. You will be IT literate and so be able to use MS based programs such as Excel or Word. You will have good attention to detail and be organised to effectively handle the fast-paced nature of the operation.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.