Air Conditioning Engineer

Atlas Workplace Services Limited; Greater London; On-site; GBP 32,000 - 52,000; Full time

Job summary

Atlas Workplace Services Limited is seeking an experienced Air Conditioning Engineer to join our mobile team covering Essex and London. You will perform PPM and reactive maintenance on statutory and contract SLAs while contributing to service quality and customer satisfaction.

The role requires strong communication, a proactive service mindset, and a track record in building maintenance environments. Atlas emphasizes progression, client partnership, and a culture of shared responsibility.

Qualifications

• NVQ level 2 in the given trade or equivalent.
• Experience with asset/work management systems such as MAXIMO or CAFM on Android tablets.
• 2+ years in customer-facing outsourcing environments.
• Background in mobile engineering or property maintenance.

Responsibilities

• Ensure the highest standards and Atlas competencies are delivered and demonstrated.
• Deliver quality service with 100% customer satisfaction and timely updates.
• Provide technical support, advice and guidance to customers and team.
• Ensure safe delivery of all Atlas works, including service partners.
• Produce time/material details for minor works for quoting purposes.
• Coordinate with Account coordinators, Schedulers, Management, and Sub-Contractors to meet SLA.

Job description

We are currently seeking an experienced Air Conditioning Engineer to join our mobile team covering Essex and London.

As an Air Conditioning Engineer, you will form part of the regional mobile team, efficiently delivering PPM and reactive maintenance on statutory and contract SLA’s.

This is an exciting opportunity to play an important role in the development of the company. Our ideal applicant will be a motivated and ambitious individual who is confident within a building maintenance environment.

Atlas Workplace Services is a growing business so performing well and achieving targets has a real potential to lead to personal and team progression. Working in partnership with our clients means that customer service and communication skills are at the heart of what we do.

What will be expected of you:

• Ensure the highest standards and Atlas competencies are delivered and demonstrated
• Deliver quality service, aiming for 100% satisfaction of the customer with relevant and timely updates.
• Provide technical support, advice and guidance to the customer and team
• Ensure safe delivery of all Atlas works, including those of our service partners
• Produce details of time and materials required for any minor works for quoting purposes.
• Update and liaise with Account co-ordinators, Schedulers, Management, and Sub-Contractors to deliver work to the highest standard within required SLA.

Minimum Qualifications, Certifications and Training required

• NVQ level 2 in given trade
• Qualified Air Conditioning Engineer
• City & Guilds 2079 F-Gas Regulations (Cat1)

Essential Knowledge,Skills and Experience for this role

• Good understanding of modern office software.
• Experience of working with asset/work management systems such as MAXIMO / CAFM systems on Android tablets.
• 3 years previous experience within similar environment and in particular across area multi sites and multi discipline service delivery
• 2 years’ experience in customer facing outsourcing environment.
• Background in mobile engineering/property maintenance.

At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day.

We’re not just another FM provider — we’re a top‑10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile.

As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together