AI Transformation Communications Lead

Tamfol; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

30 days holiday + bank holidays

Aviva pension plan

BUPA Cash Plan

Private Medical Insurance

Perkbox benefits

Study Arden courses for free

Golden Ticket: Arden education gift

Job summary

Arden University is seeking a Transformation Communications & Engagement Lead to shape the narrative and engagement for the AI Transformation Programme. You will work with Internal Communications to craft clear messages, drive two-way participation and support leaders in communicating through change.

The role requires extensive experience in leading communications for organisational change, with a focus on digital, AI and higher education contexts.

Qualifications

• Significant experience leading communications and engagement for large-scale organisational change or transformation.
• Proven track record of delivering sustainable change across multiple workstreams.
• Strong understanding of recognised change management methodologies, such as Prosci, ADKAR or Kotter.
• Experience influencing senior leaders and stakeholders, supporting authentic communication through uncertainty and change.
• Expertise in stakeholder engagement, communications, adoption and change readiness.
• Experience designing meaningful two-way engagement and participation.
• Experience working alongside transformation, programme and change management teams.
• Experience leading or managing teams and developing high-performing cultures.
• Excellent writing, storytelling, facilitation, presentation and content-development skills.
• Ability to translate complex strategies and programmes into clear, compelling narratives.
• Strong stakeholder management, analytical and organisational skills.
• Understanding of how insight, data and feedback can improve engagement and adoption.
• A relevant qualification such as APMG Change Management, Prosci, Agile PM, PRINCE2, APM PMQ or MSP.
• Experience delivering digital, technology, AI or organisational transformation programmes.
• Experience working in higher education or similarly complex environments.
• Knowledge of benefits realisation and portfolio management approaches.

Responsibilities

• Shape Arden's AI Transformation Programme narrative and engagement approach.
• Lead communications across multiple programmes and enable two-way participation.
• Build colleague networks and support leaders to communicate confidently through change.
• Use feedback, insight and data to understand engagement and inform decisions.

Skills

Change communications

Multi-workstream change

Change management frameworks

Stakeholder influence

Stakeholder engagement

Two-way engagement

Cross-team collaboration

People leadership

Writing and storytelling

Narrative development

Stakeholder management

Data-informed engagement

Change management qualifications

Digital/AI transformation

Higher education experience

Benefits realisation

Job description

Arden University is seeking a Transformation Communications & Engagement Lead to shape the narrative and engagement for the AI Transformation Programme. You will work with Internal Communications to craft clear messages, drive two-way participation and support leaders in communicating through change.

The role requires extensive experience in leading communications for organisational change, with a focus on digital, AI and higher education contexts.