AI-Savvy Research & Information Advisor

Mills & Reeve; Birmingham; On-site; GBP 32,000 - 46,000; Full time

Job summary

Mills & Reeve is seeking a Research & Information Advisor to join our Birmingham or Norwich offices. You will deliver high-quality research and information services across the firm, using traditional and AI-enabled resources to support partners and colleagues with accurate, confidential, and well-judged information.

The role combines strong research skills with rigorous professional judgement, a solid grasp of confidentiality, data protection and copyright considerations, and the ability to stay

Qualifications

• Excellent research and analytical skills, with the ability to extract, evaluate and consolidate information accurately to meet users' needs.
• Strong attention to detail and communication skills, including excellent grammar, spelling and punctuation, and confidence using Microsoft 365 applications such as Outlook, Word and Excel.
• A highly organised and methodical approach, with the ability to work independently, remain calm under pressure and exercise sound professional judgement.
• An interest in technology and innovation, with an understanding of generative AI, including how to critically evaluate AI-generated content, verify sources and recognise risks around confidentiality, data protection, copyright and bias.

Responsibilities

• Oversee the day-to-day delivery and continuous improvement of research and information services, keeping up to date with legal, commercial, technological and AI developments and supporting the responsible use of approved AI tools.
• Deliver high-quality legal, business and company research, using appropriate resources and AI tools where relevant, while critically evaluating findings, verifying sources and applying sound professional judgement.
• Support colleagues in accessing and using online resources, maintain internal knowledge and guidance, and contribute to the evaluation of research products and AI-enabled tools.
• Maintain accurate records of print and online resources, publications and subscriptions, liaising with suppliers and arranging new or renewed resources as required.
• Produce and distribute relevant newsletters, updates and alerts, while monitoring developments in legal research technology and AI and sharing key opportunities and risks with colleagues.
• Support and deliver training on information resources, research methods and approved AI tools, promoting responsible AI use, source verification, confidentiality and appropriate human oversight.
• Follow the firm's administrative, financial, data protection, information security and AI governance requirements, ensuring chargeable services and relevant research activity are accurately recorded.
• Work collaboratively across the Research & Information Service and wider Knowledge Management Department, supporting meetings, departmental activities and other offices as required.

Job description

Mills & Reeve is seeking a Research & Information Advisor to join our Birmingham or Norwich offices. You will deliver high-quality research and information services across the firm, using traditional and AI-enabled resources to support partners and colleagues with accurate, confidential, and well-judged information.

The role combines strong research skills with rigorous professional judgement, a solid grasp of confidentiality, data protection and copyright considerations, and the ability to stay