Research & Information Advisor: Legal Tech & AI

Mills & Reeve; Birmingham; On-site; GBP 30,000 - 52,000; Full time

Job summary

Mills & Reeve is seeking a Research & Information Advisor to help deliver a high-quality research and information service across the Birmingham or Norwich office. You will assist partners and colleagues with traditional, digital and AI-enabled resources while upholding confidentiality and professional judgement.

You will manage research requests, develop current awareness, and provide training on information resources and approved AI tools to ensure responsible use and accurate source

Qualifications

• Excellent research and analytical skills, with the ability to extract, evaluate and consolidate information accurately to meet users' needs.
• Strong attention to detail and communication skills, including excellent grammar, spelling and punctuation, and confidence using Microsoft 365 applications such as Outlook, Word and Excel.
• A highly organised and methodical approach, with the ability to work independently, remain calm under pressure and exercise sound professional judgement.
• An interest in technology and innovation, with an understanding of generative AI, including how to critically evaluate AI-generated content, verify sources and recognise risks around confidentiality, data protection, copyright and bias.

Responsibilities

• Oversee the day-to-day delivery and continuous improvement of research and information services, keeping up to date with legal, commercial, technological and AI developments and supporting the responsible use of approved AI tools.
• Deliver high-quality legal, business and company research, using appropriate resources and AI tools where relevant, while critically evaluating findings, verifying sources and applying sound professional judgement.
• Support colleagues in accessing and using online resources, maintain internal knowledge and guidance, and contribute to the evaluation of research products and AI-enabled tools.
• Maintain accurate records of print and online resources, publications and subscriptions, liaising with suppliers and arranging new or renewed resources as required.
• Produce and distribute relevant newsletters, updates and alerts, while monitoring developments in legal research technology and AI and sharing key opportunities and risks with colleagues.
• Support and deliver training on information resources, research methods and approved AI tools, promoting responsible AI use, source verification, confidentiality and appropriate human oversight.
• Follow the firm's administrative, financial, data protection, information security and AI governance requirements, ensuring chargeable services and relevant research activity are accurately recorded.
• Work collaboratively across the Research & Information Service and wider Knowledge Management Department, supporting meetings, departmental activities and other offices as required.

Skills

Research skills

Analytical skills

Attention to detail

Communication skills

Organised and methodical

AI awareness

Microsoft 365 (Outlook, Word, Excel)

Tools

Microsoft 365

Job description

Mills & Reeve is seeking a Research & Information Advisor to help deliver a high-quality research and information service across the Birmingham or Norwich office. You will assist partners and colleagues with traditional, digital and AI-enabled resources while upholding confidentiality and professional judgement.

You will manage research requests, develop current awareness, and provide training on information resources and approved AI tools to ensure responsible use and accurate source