AI Product Engineer - Email App & Smart Workflows

Jackalope Digital LLC; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Job summary

Jackalope Digital LLC is seeking a Product Engineer, AI Email App to join a small, hands-on team in the United Kingdom. You will define how AI features behave, measure outcomes, and continuously improve system performance in production.

You will own end-to-end quality, collaborate with ML and backend engineers, and balance trade-offs between quality, latency, cost, and user experience. This role requires strong technical judgment and ownership.

Qualifications

• Strong CS fundamentals and system design skills.
• Solid understanding of modern ML and production behavior.
• Ability to read technical designs and engage with engineers.
• Experience with model evaluation, experimentation, or AI system iteration.

Responsibilities

• Define end-to-end requirements for AI capabilities from model to user experience.
• Translate model capabilities and constraints into product/system decisions.
• Make trade-offs across quality, latency, cost, reliability, safety, and UX.
• Work with ML, backend, and client engineers on design and iteration.
• Define evaluation frameworks across offline metrics, online experiments, and human feedback.
• Establish quality bars and feedback loops for AI-powered experiences.
• Drive execution through clear specifications, prioritization, and technical judgment.
• Identify failure modes and ensure AI systems recover gracefully.
• Own product quality end-to-end, correctness, reliability, and user trust.

Skills

CS fundamentals

System design

ML in production

Prompting & evaluation

Cross-functional collaboration

Job description

Jackalope Digital LLC is seeking a Product Engineer, AI Email App to join a small, hands-on team in the United Kingdom. You will define how AI features behave, measure outcomes, and continuously improve system performance in production.

You will own end-to-end quality, collaborate with ML and backend engineers, and balance trade-offs between quality, latency, cost, and user experience. This role requires strong technical judgment and ownership.