AI-Powered ServiceNow Solutions Architect
MRL Consulting Group | Global Niche Technology Recruitment
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Job summary
MRL Consulting Group seeks a Senior Technical Consultant to design and deliver ServiceNow solutions for major UK and international clients. This hybrid London-based role combines technical leadership, solution design and customer engagement to drive transformation.
You will shape architecture, manage complex implementations and guide teams through delivery, testing and documentation while leveraging AI-enhanced workflows.
Qualifications
- Proven ServiceNow Professional Services / Consulting experience.
- Strong expertise across ServiceNow offerings and workflows.
- Experience designing scalable ServiceNow solutions and technical architectures.
- Strong understanding of ITSM, ITOM, ITAM and ServiceNow integrations.
- Experience translating business requirements into technical solutions.
Responsibilities
- Design and deliver ServiceNow workflow solutions using industry best practice.
- Translate business requirements into technical specifications, user stories and scalable solutions.
- Lead technical discussions and provide prescriptive guidance on ServiceNow architecture and platform health.
- Participate in customer workshops to assess current-state processes and define future-state solutions.
- Guide customers through technical documentation and solution decisions.
- Provide technical leadership across configuration, integrations, testing and documentation.
- Review and validate technical deliverables produced by partners and customer teams.
Skills
Tools
Job description
MRL Consulting Group seeks a Senior Technical Consultant to design and deliver ServiceNow solutions for major UK and international clients. This hybrid London-based role combines technical leadership, solution design and customer engagement to drive transformation.
You will shape architecture, manage complex implementations and guide teams through delivery, testing and documentation while leveraging AI-enhanced workflows.
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